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Next-gen Mobile Tech and Augmented Reality ›

Next-gen tech is creating challenges when it comes to thinking about what’s next for your app development strategy. Many of these technologies can increase complexity and force difficult technology choices. At the same time, they are promising to revolutionize not just app development, but day-to-day life.  

We recently hosted a virtual summit on next-generation technologies, during which we discussed topics such as:

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How Digital is Redefining the Banking Experience ›

man using mobile phoneFew industries have been affected by technology disruption as much as retail banking. Despite banks having the reputation for being “slow to change,” it is phenomenal how fast the industry is evolving. For more established banks, though, transforming to serve the changing habits and requirements of today’s consumers continues to pose challenges--while also creating new, untapped opportunities.

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Digital Banking Capabilities You Need to Care About ›

digital bankingI’m often asked for recommendations for innovative features and capabilities for various financial institutions, so I compiled a partial list of my top features. These are the things I would love to build for a bank or credit union if I owned the digital product for that institution.

DCX—Digital Customer Experience

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Mobile applications for water utilities ›

Since Apple launched the iPhone, the explosive growth in “smart” mobile devices and consumer applications over the past 9 years has been phenomenal. With that growth has come huge opportunities for companies to make dramatic changes to both the way they work and how they engage with staff, business partners, and customers.

The question I’d like to look at is where can water companies use mobile applications, and what sort benefits may be achieved?

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Bots are a compliment to apps--not a replacement ›

A lot more people have been talking about bots recently and I keep hearing different views about it from different people. A few think that bots are going to just replace apps (in a few or all areas) wherein all the work can be done over text/chat/voice that is currently done using apps. I have always wondered as to how can that be possible and thought of writing this post to hear what others have to say about it.

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Antiquated Systems Leave a Lasting Legacy ›

For a lot of service organizations, the ability to update legacy systems in order to meet the needs of today’s technician and customer is a long and tedious process. Companies aren’t always willing to invest in infrastructure and technology upgrades, and finding talent sometimes seems like trying to find a needle in a haystack.

But the best-in-class companies know that embracing today’s technology—and looking towards the future—is the best way to not only ensure customer satisfaction, but to retain those customers and increase profits.

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Water Deregulation In the UK--How Mobile Can Help ›

Over the past several years I’ve worked with various utility companies, and I see the upcoming deregulation of the water utilities representing both a challenge and an opportunity for companies both within, and outside of this sector. The timetable for the deregulation is 2017 for business customers and 2020 for consumers.

So what can the water sector expect? Fortunately, the energy sector went through this nearly 20 years ago in 1998 and the lessons learnt from that activity can be used to make some educated guesses on what the future holds for the water industry.

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Committed to Lead and Innovate ›

In case you missed it last week, Kony has been named a Leader in the Gartner 2016 Magic Quadrant for Mobile Application Development Platforms (MADP).

As the largest independent MADP provider, Kony has been recognized for our continued focus on innovation, leadership, and strong execution globally, with significant advancements in both our Completeness of Vision and Ability to Execute.

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What’s next for retail banking? ›

We’ve had phone, web, and now mobile banking allowing people access to their money, their transactions, and their savings from anywhere with a network signal. So what’s next, apart from more of the same?

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Mobile Innovation beyond April Fool’s Day ›

No surprise, that you should beware of beliving in news that breaks on April 1st. While I had to play along with everything from my 8 year old daughter (who did, conservatively, 10+ pranks on me during the day, all pretty harmless) to a colleague abandoning a promising IT career in favor of something completely different (not to disregard the art and profession of breakdancing, which he chose, in any way), some news related to how enterprises considered innovating, oftentimes related to either using or not using mobile technologies.

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10 tips for creating secure mobile apps ›

Everyone is using mobile these days, from the registration form at your doctor’s office to the cable technician in the field to the mom and pop shop at the farmer’s market. While mobile has definitely opened up a world of possibilities for large and small businesses alike, it’s also opened those businesses up to increased security threats.

Fun fact: Gartner predicts that by 2017, 75% of mobile security breaches will be because of app misconfiguration.

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7 best practices for securing your IoT devices ›

As a software developer and product manager, it is imperative to think about security first when designing a product that will be attached to the internet. From wearables to home controllers, I am not surprised to see articles published about simple security holes that hackers find to bypass logins, hijack sessions or tamper with a controller or web interface on an IoT device.

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Podcast: Tips for building apps quickly and efficiently ›

In the last few months, several of us at Kony have had the pleasure of recording podcasts with IT analyst Dana Gardner for his Briefings Direct blog. I was lucky enough to go first, and Dana and I had a great conversation about the current state of enterprise mobility, how enterprises are building their mobile strategies, and more. Highlights of our conversation include:

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Ovum Research names Kony a Leader in MADP Decision Matrix ›

Ovum Research recently released a new report evaluating vendors in the mobile space, the Ovum Decision Matrix: Selecting a Mobile App Development Platform (MADP) Solution. We're thrilled to share that Kony was named a Market Leader with top scores in each of the assessed technology dimensions, including:

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6 ways to counteract low mobile app adoption ›

According to one report from a mobile analytics firm, four-fifths of the 1.2 million apps in the Apple app store have had almost no downloads. It's a discouraging statistic for app developers. Creators of apps have to consider their audience: are they creating apps for a group of employees, consumers, or other businesses? Regardless of the answer, strategic tools exist that help ensure your app gains popularity through increased downloads and routine use. Here's a list of six ways to counteract low mobile app adoption.

Begin with internal testing and marketing

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Introducing Kony Modeler: App configuration and customization built just for the business ›

I am really excited about Kony’s latest announcement. Today, Kony embarks upon a new journey that speaks to a group of users that have, until now, been held hostage by IT. As of today, this group of users will be unleashed, liberated, and empowered to be in control of their own destiny.

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Big screens and watches and payments, oh my: Analysis of Apple's big announcements ›

As usual, the hype surrounding yesterday’s Apple announcement was deafening (I’m reminded of Lebron James' "The Decision" announcement.) There were weeks and weeks of speculation as to what might be debuted, but unlike previous Apple events, the world wasn’t quite sure what Apple would announce. This was perhaps the most uncertain and mystery-filled announcement since the 2010 iPad launch.

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How to use push notifications to their full potential ›

With an overwhelming number of mobile devices in use throughout the world, apps are a great tool to reach new customers and maintain contact with existing clients. However, as users become savvier with technology, they're learning how to turn off push notifications and updates. This disconnects the line of direct communication between the company and the client.

In this new landscape, how can businesses create push notifications that users won't want to disable to improve app usage and downloads?

Ask for feedback

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Infographic: Secrets of enterprise mobility success ›

IDC recently surveyed over 400 IT decision makers in charge of influencing or directing mobile strategy at their firms. Check out the infographic below to learn what they discovered, including:

  • What 5 factors contribute most to the success of a mobile initiative?
  • What business unit typically owns mobile strategy?
  • Who's paying for mobile, and who's actually doing the work?
  • What issues do most companies face, and what benefits do they reap?
  • Are mobile deployments worth it?

 

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8 factors that affect mobile app development pricing ›

Mobile apps are powerful drivers of traffic, increasing advertising, sales, and growth. A recent study by Harvard Business School shows that Americans spend over three hours per day on mobile devices, and purchases from mobile devices are up 18 percent in the last year alone. This trend shows no signs of slowing; businesses are smart to harness the growth potential of mobile apps.

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The rise of contextual mobility ›

At this point in the game, it's clear that mobile is the future. It's outpacing PCs by leaps and bounds, and will be the primary form of accessing the Internet, performing tasks, and acquiring information moving forward.  This means that the questions is no longer "Why Mobile?" Businesses now need to ask how exactly mobile can help meet their objectives, and how they should best evolve their mobile systems.

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How to prepare for the Internet of Things ›

By now you've probably heard that the "next platform" is to be known as the "Internet of Things" (IoT): A boundless utopia of delectable interconnected devices constantly absorbing and oozing out information at a mind-boggling rate that will only serve the single purpose of making our lives better. How can anything go wrong?

Everything that you've heard is absolutely true and also completely inaccurate.

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From SEO to ASO: How companies can increase their app's search ranking ›

As you work through the app design and development process, your app becomes your baby. You strive to create a product that will be useful and entertaining to your target audience and attract customers deep into the sales funnel. When you're popping champagne at the app launch, your journey has only just begun.

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The rise of mobile backend-as-a-service: Why MBaaS is the developer's new best friend ›

The pro football hall of famer head coach Bill Parcells once famously said upon leaving the New England Patriots, "They want you to cook the dinner; at least they ought to let you shop for some of the groceries."  Not long ago, mobile application development wasn't much different. Developers were the chefs of mobile app creation but hardly had a choice of the development tools they could use to build them.

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Innovator Series: A major bank goes multi-channel ›

The next report in our Kony Innovator series features the CIO for Channel Strategies at a non-US retail bank, and highlights the familiar path along a multi-channel journey. As part of its branding and corporate culture, the bank seeks to maintain its leadership as a technology trendsetter. To do this, it developed and launched its first mobile banking app for iPhones shortly after Apple began the countrywide iPhone roll out.

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The Internet of Things: why businesses should care, and how to prepare ›

Google’s purchase of Nest, Facebook’s recent acquisition of virtual reality firm Oculus, Apple’s CarPlay – these are just a few headliners that are reinforcing the reality of the Internet of Things (IoT). But what does “Internet of Things” even mean, and why should we care, as both consumers and businesses?

The Internet of Things: a definition and an equation

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Infographic: 4 steps to measuring mobile ROI ›

Want to measure the return on investment (ROI) for your mobile initiative? Start here. 

Whether you're focused on mobilizing customers or employees, this infographic covers all the bases: defining your goals, assessing costs, assigning KPIs, and reaching an ROI calculation in cold, hard numbers. Go beyond strategy with metrics and equations that prove that enterprise mobility truly adds up. 

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UK retailers: to iBeacon, or not to iBeacon? ›

This week the BBC highlighted an exciting smartphone technology set to take UK retailers by storm. Using iBeacon technology and location-based services, companies will be able to work out where you are in their store, which products you’re considering, and send you promotional offers according your preference – all through a mobile application that can be easily downloaded by a customer.

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EMM in 2014: 5 things enterprises should expect ›

As more enterprises recognize the need for a sophisticated enterprise mobility management solution, we take a look back at the last year to help predict the trends that will shape EMM for 2014.

Mergers, acquisitions and industry changes

Before we look ahead, we need to take a look back at all the mergers, acquisitions and industry changes of 2013 (and there were plenty!) that are sure to shape the direction of EMM in 2014.  Here is a quick list of the most important ones in case you missed it:

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Mobility and the Zero Moments of Truth ›

How do mobile apps affect the “zero moments of truth” for your customers? These are the moments where your customers are so engaged in an experience that they feel they must have your product or service. They are ready to decide. It’s now up to you to deliver results, delight them, and reinforce the relationship.

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Smartphone and travel? Are you being left behind? ›

The recent surge in mobile traffic, particularly over the last couple of weeks amid the severe blizzards on the East Coast US, has demonstrated just how useful mobile can be.  During that period, hoards of people used their mobiles to check for updates, and the impact on travel routes – which just highlights how much we have begun to rely on smartphones’ web access.

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Tame the mobile monster with innovative, imaginative new apps! ›

The mobile landscape can be a frightening place.  With so many changes and unknowns in the marketplace – new devices, upgrades and the move to tablet computers – there is an inherent risk for companies investing in a mobile application without first making sure it’s well and truly future-proof.  In this ever-evolving world, organizations need to be ready for change, in whichever form it may take.  Some may say that this is the nature of the beast that is mobile marketing – but never fear, never fear, your armoury is here! 

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