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This Week in Mobile - May 19, 2017 ›

This week was a busy, busy one in the world of mobile, apps, and digital technology. From WannaCry to Google I/O to Global Accessibility Awareness Day, there’s a lot of information out there this week. So kick back on a Friday afternoon and catch up on everything you might have missed over the past week.

Enjoy!

Digital Marketing

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This Week in Mobile - May 12, 2017 ›

Sifting through all of the content regarding mobile and apps can be a chore. There's so much information out there, it's easy to feel like a kid in a candy store, eyes wide and mouth gaping at all there is to see. Thus, we thought we would share with you the content we found to be the most interesting and/or noteworthy over the past week. We do this every Friday, so be sure to check back often for some light, Friday afternoon reading to ease your way into the weekend.

Enjoy!

Retail Banking and Financial Services

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The Third Wave of Digital Innovation – On-demand Webinar ›

New, innovative technologies are being introduced at a furious pace; in just the past few years alone the number of IoT devices has exploded. Next-gen technologies go beyond IoT, though, and include things like chatbots, image recognition, natural language processing, and artificial intelligence, all of which have amazing promise to revolutionize not just mobile but day-to-day life—and your business.

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On-demand Webinar: How to Build Secure and Convenient Mobile Banking Apps ›

We recently held a joint webinar with Gemalto, during which we discussed the changing banking landscape, and how banks can be sure to provide security despite all of those changes.

When you get a free hour or so, check it out, and learn the 5 key steps for building secure and convenient mobile banking apps.

 

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This Week in Mobile - May 5, 2017 ›

Sifting through all of the content regarding mobile and apps can be a chore. There's so much information out there, it's easy to feel like a kid in a candy store, eyes wide and mouth gaping at all there is to see. Thus, we thought we would share with you the content we found to be the most interesting and/or noteworthy over the past week. We do this every Friday, so be sure to check back often for some light, Friday afternoon reading to ease your way into the weekend (since today is Cinco de Mayo, we suggest kicking back with a margarita while checking out this week's blog).

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Your 2 Cents Are Valuable ›

It’s easy to spend too much time talking to yourself in the software business. Fortunately, this isn’t a sign of mental illness, but the fact is that it’s much easier to talk to people who already think the way you do about an issue—coworkers, existing customers, and partners—than it is to talk to people who will give you new perspectives on a topic.

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Do European banks need to reassess mobile banking? ›

According to Forrester’s 2016 Global Mobile Banking Functionality Benchmark banks have broadly succeeded at enabling customers to manage transactions. However, within the same report, Forrester points out, too, that one key area that requires development is banks’ capabilities to deliver additional value-added services to customers.

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This Week in Mobile - April 28, 2017 ›

Sifting through all of the content regarding mobile and apps can be a chore. There's so much information out there, it's easy to feel like a kid in a candy store, eyes wide and mouth gaping at all there is to see. Thus, we thought we would share with you the content we found to be the most interesting and/or noteworthy over the past week. We do this every Friday, so be sure to check back often for some light, Friday afternoon reading to ease your way into the weekend.

Enjoy!

Digital and Mobile Marketing

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Mobile banking surges as security issues are addressed ›

The adoption of mobile banking will continue to surge across Europe, says a recent ING International Survey – Mobile Banking 2016 report. In its annual survey, ING shows that the share of mobile device users in Europe who bank by mobile has swelled to 47% – up from 41% in 2015 – with another 16% expected to adopt the technology in the next 12 months.

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Introducing Visualizer 7.3 ›

We are incredibly excited to announce the release of Visualizer® 7.3, which introduces new features that give developers and designers even more tools to create amazing mobile apps.

The updates we’re most excited to share with you are the addition of Kony Reference Architecture, App Extensions, and Visualizer availability on the AWS Marketplace.

What this means for you:

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Walking the Digital Red Carpet ›

I had the pleasure of speaking at Nasscom India Leadership Forum 2017 earlier this spring, during which I talked all about augmented reality and the next generation of mobile technology. I also had the opportunity to walk the red carpet (a first for me, and many of my colleagues, I’m sure) and participate in a “Meet the Disruptors” interview.

In just over four minutes I touch upon what I think is the digital trend of 2017, and how Kony has been and will continue to lead the charge.

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5 Essential Requirements of a Highly Effective App Strategy ›

The speed at which digital innovation is disrupting business models is truly mindboggling. In the past ten years, I’ve seen some dramatic transformations happening across many industries. New expectations of consumers are significantly impacting how businesses deliver goods, services, and experiences, especially with the dawn of the millennial generation. Today, apps are no longer a cool thing to have, but essential to survival for businesses in most industries. 

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Next-gen Mobile Tech and Augmented Reality ›

Next-gen tech is creating challenges when it comes to thinking about what’s next for your app development strategy. Many of these technologies can increase complexity and force difficult technology choices. At the same time, they are promising to revolutionize not just app development, but day-to-day life.  

We recently hosted a virtual summit on next-generation technologies, during which we discussed topics such as:

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How Digital is Redefining the Banking Experience ›

man using mobile phoneFew industries have been affected by technology disruption as much as retail banking. Despite banks having the reputation for being “slow to change,” it is phenomenal how fast the industry is evolving. For more established banks, though, transforming to serve the changing habits and requirements of today’s consumers continues to pose challenges--while also creating new, untapped opportunities.

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Digital Banking Capabilities You Need to Care About ›

digital bankingI’m often asked for recommendations for innovative features and capabilities for various financial institutions, so I compiled a partial list of my top features. These are the things I would love to build for a bank or credit union if I owned the digital product for that institution.

DCX—Digital Customer Experience

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Mobile applications for water utilities ›

Since Apple launched the iPhone, the explosive growth in “smart” mobile devices and consumer applications over the past 9 years has been phenomenal. With that growth has come huge opportunities for companies to make dramatic changes to both the way they work and how they engage with staff, business partners, and customers.

The question I’d like to look at is where can water companies use mobile applications, and what sort benefits may be achieved?

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Kony Visualizer: now with pre-integrated support for the AWS Mobile Services ›

A couple of weeks ago we announced the launch of Kony Visualizer® 7.2, along with the new omni-channel Kony Nitro™ engine.

Today, we’re even more excited to announced that in partnership with Amazon we have added the new ability to allow Kony Visualizer to rapidly build mobile apps backed by AWS. 

So what does this mean for you?

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Introducing Kony Nitro ›

With our Kony Mobility Platform 7.2 release, we have introduced many new and exciting capabilities to both Kony Visualizer® and Kony MobileFabric®, such as support for web and open source technologies (e.g. Cordova, Angular, Node.js), direct access to Native APIs from JavaScript, automatic back-end storage objects, and much more. Among the new features we’re most excited about, though, is the introduction of the Kony Nitro™ Engine, which will enable mobile app developers to deliver apps with uncompromised speed, agility control, and richer user experiences.

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Bots are a compliment to apps--not a replacement ›

A lot more people have been talking about bots recently and I keep hearing different views about it from different people. A few think that bots are going to just replace apps (in a few or all areas) wherein all the work can be done over text/chat/voice that is currently done using apps. I have always wondered as to how can that be possible and thought of writing this post to hear what others have to say about it.

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Antiquated Systems Leave a Lasting Legacy ›

For a lot of service organizations, the ability to update legacy systems in order to meet the needs of today’s technician and customer is a long and tedious process. Companies aren’t always willing to invest in infrastructure and technology upgrades, and finding talent sometimes seems like trying to find a needle in a haystack.

But the best-in-class companies know that embracing today’s technology—and looking towards the future—is the best way to not only ensure customer satisfaction, but to retain those customers and increase profits.

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Water Deregulation In the UK--How Mobile Can Help ›

Over the past several years I’ve worked with various utility companies, and I see the upcoming deregulation of the water utilities representing both a challenge and an opportunity for companies both within, and outside of this sector. The timetable for the deregulation is 2017 for business customers and 2020 for consumers.

So what can the water sector expect? Fortunately, the energy sector went through this nearly 20 years ago in 1998 and the lessons learnt from that activity can be used to make some educated guesses on what the future holds for the water industry.

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Apple WWDC recap and a peek ahead ›

On 13th June, at their World Wide Developer Conference (WWDC) keynote, Apple announced quite a number of exciting innovations including the announcement of iOS 10 and WatchOS 3. iOS 10 and WatchOS 3 provide developers many new APIs and features to build innovative and exciting new phone, tablet, and watch applications.

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Committed to Lead and Innovate ›

In case you missed it last week, Kony has been named a Leader in the Gartner 2016 Magic Quadrant for Mobile Application Development Platforms (MADP).

As the largest independent MADP provider, Kony has been recognized for our continued focus on innovation, leadership, and strong execution globally, with significant advancements in both our Completeness of Vision and Ability to Execute.

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The rise of the integrated bots ›

While writing this article, I’m checking in to my flight to the USA tomorrow. Instead of using the airliner’s website or app for the check-in, I’m able to use the KLM bot that is integrated in Facebook Messenger.

For this use-case it’s just the beginning—imagine that you can interact with the Bot to get answers to most of the questions that you normally ask the customer service team via phone or social media. Relevancy, intelligence & integration are the key components for a successful Bot.

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Mobile Expert Interviews with Kevin Benedict ›

Kony recently attended Sapphire Now, and while there had a chance to interact not only with customers, but also with other field services and mobility experts. We were thrilled to have the opportunity to be interviewed by Kevin Benedict, Senior Analyst at Cognizant's Center for the Future of Work, about current trends in the enterprise and consumer mobility markets and how digital transformation is driving the marketplace.

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What’s next for retail banking? ›

We’ve had phone, web, and now mobile banking allowing people access to their money, their transactions, and their savings from anywhere with a network signal. So what’s next, apart from more of the same?

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State of IoT Security - Q&A ›

IoT Security is a huge topic these days, and one that's becoming increasingly important as we become more and more connected to our devices. But how do you make sure all those connections are secure? I recently sat down with Aaron Bryson, Kony's Chief Security Architect and Product Security Manager, and asked him a few questions about IoT Security.

Q: How big of a problem will a lack of security with IoT devices be?

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Mobile Innovation beyond April Fool’s Day ›

No surprise, that you should beware of beliving in news that breaks on April 1st. While I had to play along with everything from my 8 year old daughter (who did, conservatively, 10+ pranks on me during the day, all pretty harmless) to a colleague abandoning a promising IT career in favor of something completely different (not to disregard the art and profession of breakdancing, which he chose, in any way), some news related to how enterprises considered innovating, oftentimes related to either using or not using mobile technologies.

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10 tips for creating secure mobile apps ›

Everyone is using mobile these days, from the registration form at your doctor’s office to the cable technician in the field to the mom and pop shop at the farmer’s market. While mobile has definitely opened up a world of possibilities for large and small businesses alike, it’s also opened those businesses up to increased security threats.

Fun fact: Gartner predicts that by 2017, 75% of mobile security breaches will be because of app misconfiguration.

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7 best practices for securing your IoT devices ›

As a software developer and product manager, it is imperative to think about security first when designing a product that will be attached to the internet. From wearables to home controllers, I am not surprised to see articles published about simple security holes that hackers find to bypass logins, hijack sessions or tamper with a controller or web interface on an IoT device.

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Celebrating mobile freedom: MobileFabric comes to AWS Marketplace ›

In the next few months, countries around the world will celebrate their freedom. In the United States, we just finished the long July 4th holiday weekend, a time of fireworks, much eating and drinking, and overall merriment and celebration. France looks forward to Bastille Day next week, India’s Independence Day is coming up in August, and Mexico and Brazil celebrate in September. Each of these holidays comes with its own traditions, but they all have one thing in common: the recognition and celebration of independence, autonomy, and the ability to choose your own path.

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Podcast: Tips for building apps quickly and efficiently ›

In the last few months, several of us at Kony have had the pleasure of recording podcasts with IT analyst Dana Gardner for his Briefings Direct blog. I was lucky enough to go first, and Dana and I had a great conversation about the current state of enterprise mobility, how enterprises are building their mobile strategies, and more. Highlights of our conversation include:

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Ovum Research names Kony a Leader in MADP Decision Matrix ›

Ovum Research recently released a new report evaluating vendors in the mobile space, the Ovum Decision Matrix: Selecting a Mobile App Development Platform (MADP) Solution. We're thrilled to share that Kony was named a Market Leader with top scores in each of the assessed technology dimensions, including:

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Wearable Technology: The New Frontier for Enterprise App Development? ›

Imagine that you're running late one morning. You rush into a coffee shop for your morning pick-me-up. Rather than hassle with your wallet, cash, or cards, you push a button on your watch and pay instantly for your coffee.

Picture a sales meeting where you walk in without notes, files, or a laptop. Instead, you wear glasses that instantly display your client's name, title, industry, last order placed, previous reviews, and the date of your last meeting.

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Dreamforce 2014: Report from the Super Bowl of tech ›

Last week I attended Dreamforce in San Francisco. This was my 9th Dreamforce, and it’s been getting bigger and better year after year. I worked at Salesforce for six years in the early days of the company, so it was great to see some of my friends from those days as well as soak up all of the great activities and ideas.

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Introducing Kony Modeler: App configuration and customization built just for the business ›

I am really excited about Kony’s latest announcement. Today, Kony embarks upon a new journey that speaks to a group of users that have, until now, been held hostage by IT. As of today, this group of users will be unleashed, liberated, and empowered to be in control of their own destiny.

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Update on Shellshock vulnerability: What you need to know ›

Many of you may have heard about the “Shellshock” vulnerability that has recently been in the news. Due to an implementation bug with the bash (“Bourne-again” shell) program on many widely deployed variants of Unix, under some circumstances, user controlled input can be injected in command lines potentially opening up multiple threat vectors.

Some background information:

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