Getting Your Apps to Market Is Just the Beginning
Getting your apps to market - on time and on budget - is just the beginning. Each customer has a story, each story has lessons learned, and each lesson has a value that can be applied to the next opportunity. With over 200 successful customer implementations, Kony's experience is your advantage.
You are in good hands. Kony experts have helped deploy mission-critical consumer and enterprise applications for Fortune 500 and Global 2000 customers. We use a proven methodology with a flexible approach, tailoring engagements to our customers' unique needs.
Kony has a highly-skilled and dedicated professional services team to ensure your experience with Kony is a complete success. Working alongside our Partners, our value-added services include:
We can guarantee your success because we:
Kony professional services teams offer the following consulting services:
The Application Blueprint process is key to the Kony methodology. The Application Blueprint fully explores and documents the requirements of your project and your environment. The result is a detailed functional specification document with wireframe images, specific integration details for each data component and complete functional descriptions of your app.
Kony professionals can help you identify solutions that provide the most impact and help you develop execution strategies for each opportunity, no matter your industry.
The user experience is extremely critical for the success of your applications. Great designers blend stunning design and usability while balancing functional trade-offs like component reusability, speed and data integration options. We will work with your designers, and even offer a certification program, to ensure the best application experience for your users.
Surprisingly, construction is often the shortest phase of Kony development. The KonyOne Studio is a world-class development environment for efficiently developing mobile applications. Our certification programs ensure that your developers get the job done right the first time.
There are no testing shortcuts. Kony provides great testing productivity features like integrated unit testing, service simulators, integrated platform emulators and more. However, there's no replacement for human regression testing across all the variations of your application.
Kony's optional, secure hosting environment minimizes the impact on your organization while providing a highly available infrastructure from which to launch and maintain your mobile initiative. It’s maximum results with minimal impact on your IT infrastructure. Kony hosting includes:
- Physical security
- Redundant, high-bandwidth connectivity
- Reliable infrastructure (climate control, UPS)
- Operations staff onsite, 24×7×365
- Up to 99.9% availability
- Tier 1 facilities
- Geographic dispersion
- Worldwide locations
- SLAs for availability and average response times
Kony also uses sophisticated commercial and custom developed monitoring tools to track and ensure proper functioning of your mobile applications.
Kony support resources have extensive experience building and maintaining mission-critical enterprise applications. We also have direct access to KonyOne product and development teams to optimally support applications built and running on the KonyOne platform.
installation. The platform is continuously upgraded and maintained to support emerging devices and technologies. Kony offers a variety of maintenance packages to meet your needs.
Kony offers a premium application support option with extended hours availability and dedicated staff, trained on customer-specific applications. Support types include:
- Application support
- KonyOne platform support
- Testing support
- Developer phone support
Not only can Kony provide the technology and skills to execute your mobile strategy, but we also provide training to empower your staff to take control and carry you forward.