Better together

Kony’s Customer Success Group is a global, full-service team of Kony certified professionals with an extensive network of best-in-class partners to ensure the value of the Kony solution. Together, we can transform business outcomes with the rapid and efficient delivery of innovative and secure mobile applications.

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Plan for success

Whatever the size of your mobile initiative – from a single app or an app factory – Kony Customer Success Plans provide you with the technical support, account management and training to make the most out of your investment.



Award-winning support available to every Kony customer

Standard Plus

Layer on enhanced technical support and account management for critical applications

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Priority response and dedicated resources – plus training discounts

 2 Online Bootcamps included

Premier Plus

A 24x7 plan with Success Points included for maximum customization

 Premier Power-Ups included

Get started

Contact your Customer Success Manager or email:

What's New

More value has been added to our Premier and Premier Plus tiers!
  • Premier Plus support is now 24x7
  • Bonus Points for Premier Customers – 2 Free Online Bootcamps plus 1 Non-Production Installation of Kony Fabric™
  • Accelerated response SLAs for Cloud
  • Use Premier Points for Travel Expenses


Customer Success Plan Resources