June 11, 2013

How should you build a compelling case for mobile apps? What should it include? Certainly it is easy to focus on the innovative capabilities of mobile devices. As pocket-sized computers connected to mobile networks, underlying technologies are both seductive and intriguing. But when it comes to building the business case for mobile, it is essential to focus on the actual value that mobile apps deliver.

June 6, 2013

My job here at Kony is to work with our customers to create an exceptional mobile user experience. Sometimes the app they’re building is for their customers, sometimes it’s internal. Regardless, for a mobile app to be successful, it has to be something that people enjoy engaging with and want to use. In this series of posts, I’ll explore how my team helps Kony customers get there.

June 3, 2013

If you stop and take a look at any technology vertical, mobile has quickly become the most dominant entity. With the rise of smartphones, mobile is an extension of us as opposed to just a way to communicate—most of the approximately six billion mobile subscribers across the globe will agree. With 24 billion connected devices by 2020, this mindset isn’t changing anytime soon, and it’s already having an enormous impact on the insurance industry.

May 17, 2013

(original post updated 5.29.2013)

May 6, 2013

Any veteran conference-goer knows that preparation can be the difference between a successful trip and one filled with missed opportunities. In addition to the basics (think business cards and chargers), it’s imperative to have the right apps for your journey. In the list below, you’ll notice some new names and some familiar names with potentially new applications. Did I miss any? Let me know in the comments!

May 1, 2013

Armies of service personnel are out there, working night and day to keep your veggies fresh, keep your cold brew cold, and tend to the daily “mission-critical” refrigeration needs of grocery stores. More than 1,000 of these field personnel work for Source Refrigeration, which serves thousands of leading grocery retailers nationwide, and, we are pleased to announce, has recently become a Kony customer.

April 29, 2013

Kony recently hosted the largest customer event in its history - the 2013 Kony User Group conference drew over 300 enterprise customers, developers and partners to Orlando.

April 24, 2013

It’s an exciting time to be in the mobile business–the smartphone and tablet revolution marches on, transforming consumer behavior and changing the way enterprises interact with their clients and employees. At the same time, we’re seeing a disruptive movement of enterprise IT infrastructure to the cloud. In fact, according to Gartner, Inc., worldwide cloud spending will grow to $134 Billion by 2017, and mobile connections will exceed fixed connections by a factor of 7:1 globally (Gartner Webinar, IT Spending Forecast, 1Q13 Update: The Nexus of Forces, April 2, 2013).

April 24, 2013

Are your sales teams always on-the-go? Do you often catch yourself asking, “What other ways can I make my sales force more productive, more efficient?”? If your answer is YES, then come visit us at the Gartner Customer 360 Summit (booth # 523) and learn how you can empower your sales teams with Kony Mobile Customer Relationship Management.

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