Kony Retail Banking:
Offer your customers an exceptional mobile banking experience

Deliver a unified and personalized customer experience across any mobile, tablet, desktop or wearable device–anytime, anywhere.

Request a demo

Deliver great mobile banking experiences across any device with full-featured mobility solutions

Our solution enables banks and credit unions to provide:

  • Personalized, differentiated mobile banking experiences: Retain, attract and engage customers and members—anytime, anywhere
  • Targeted campaigns: Drive new revenue streams with customized campaigns
  • Security and compliance: Advanced security features ensure data and transactions are safeguarded

Read data sheet

Personalized mobile banking

Extend your personal financial management solution to all device channels and enable users to perform all of today’s essential banking functions without visiting a branch.

  • Check account balances and details for all product types including checking, savings, mortgage, credit cards, and brokerage
  • Search and filter transactions such as deposits, transfers, bill payments, and more
  • Apply for and open new accounts
  • Set up and schedule transfers, bill payments and person-to-person (P2P) transfers
  • Deposit checks remotely using the built-in device camera
  • Receive alerts and notifications
  • Search ATMs or branches using address or device GPS
  • Send secure feedback, compliments, and complaints to the bank or credit union

Targeted campaigns

Build personalized campaigns that engage customers across channels and activities:

  • Target customer/member segments with personalized campaigns 
  • Manage timing and deployment of campaigns and advertisements
  • Leverage intuitive management dashboards to track campaign success 
  • Promote merchant rewards and offers
  • Support personal finance campaign strategies
  • Audit changes to mobile banking campaigns

Security and compliance

Provide a completely secure mobile banking environment to mitigate risk and encourage user adoption:

  • Support industry-wide mobile banking app best practices such as device registration, SSL encryption and session time-outs along with secure coding and ethical hacking practices
  • Enable two-factor authentication using challenge/response system (with hardware or software tokens)
  • Generate one-time password (OTP) based on pre-defined rules
  • Keep sensitive data behind firewall and off devices
  • Flexibility to support the unique standards of each institution

Seamless integration

Leverage the Kony Mobility Platform to unlock information in existing systems and integrate with current processes and infrastructure:

  • Connect to your existing systems via web services or proprietary connectors to drive multi-channel experiences.
  • Integrate with banking service providers, including RSA for security, Mitek for bill image capture, Cachet for check deposit, CashEdge for P2P payments, FiServ’s CheckFree for Payments, and Yelp for ATM/Branch finder.
  • Easily connect to any identity provider
  • Orchestrate workflows with multiple systems and datasets to deliver a unified user experience

Omnichannel experience

Deliver personalized, differentiated experiences across all device types:

  • Built from the ground-up to support multiple device types (phone, tablet, desktop web, wearables)
  • Consistent, optimized workflow experience on any device
  • Provide distinct user experiences by channel, locale or environment

Demo the Kony Retail Banking solution


Request a demo

Kony Retail Banking learning tools

Related resources