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Antiquated Systems Leave a Lasting Legacy

For a lot of service organizations, the ability to update legacy systems in order to meet the needs of today’s technician and customer is a long and tedious process. Companies aren’t always willing to invest in infrastructure and technology upgrades, and finding talent sometimes seems like trying to find a needle in a haystack.

But the best-in-class companies know that embracing today’s technology—and looking towards the future—is the best way to not only ensure customer satisfaction, but to retain those customers and increase profits.

If you’re looking to join the best in class field service organizations, download the new Aberdeen eBook, “Mobile Must Focus on the Customer & Field to Drive Success” to move towards a better field service organization.

 

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