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Highlights from the Apple September Keynote ›

On September 12th in its keynote, Apple announced several exciting new hardware innovations and the dates for the upcoming General Availability(GA) of iOS 11, XCode 9, and WatchOS 4. Apple also released the Gold Master(GM) versions of these releases.

Here is a quick summary of the latest announcements and how these may affect your applications:

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Digibank Takes Indonesia by Storm ›

It’s a new era of banking.

digibank features imageBanks and credit unions are no longer boxed in as financial companies – they’re becoming tech companies. Digital banking – and the ability to deliver great banking experiences seamlessly across any customer touchpoint– is among the fastest drivers of new business for financial institutions.

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Tomorrow’s Business Apps: Chatbots, Augmented Reality, and What Else? ›

What sounds futuristic today will be mainstream tomorrow

Today, new emerging technologies such as chatbots and augmented reality and speech-driven apps like those for Amazon Alexa and Google Home are quickly transitioning from bleeding edge to leading edge to mainstream. Tomorrow, there will be new devices, new interaction modes, and application platforms to explore… as well as new combinations of today’s emerging technologies.

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BIGcast - C-Suite Edition Interview with Tom Hogan and John Janclaes ›

Kony's Chairman and CEO, Tom Hogan, recently sat down for an in-depth interview with John Janclaes, President and CEO of Partners Federal Credit Union, for the BIGcast - CSuite Edition Podcast. Tom and John covered a lot of ground on topics such as the future of banking and leadership, so we'll be breaking the transcript up into two parts. That being said, if you would rather listen to the podcast, you can do that too.

Enjoy!

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This Week in Mobile - August 25, 2017 ›

With vacation season winding down and school starting back up, mobile news has admittedly been a little slow the past few weeks. In many parts of the U.S., though, kids are back in the classroom and we adults are putting our noses back to the grindstone. Here in Austin, TX (Kony's corporate headquarters), we're bracing for rain from Hurricane Harvey and keeping everyone down on the Texas coast in our thoughts.

That being said, let's dive into This Week in Mobile. And maybe keep an umbrella handy.

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8 App Security Issues You Need to Know About ›

Over 1,000 apps are released every day, and hackers have taken notice. No matter what your role in your business’ app development strategy is, you need to know what the most common security issues are—and how to avoid them.

Mobile security entails many of the challenges that encompass rapid development, multiple integrations, and users that operate typically outside of traditional enterprise IT controls and boundaries.

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This Week in Mobile: July 21, 2017 ›

It's the middle of July and lots of folks are on vacation. That also means the mobile world is moving at a slightly slower pace than usual (not that it isn't still fast, it's just a little less fast). In light of that fact, this week's This Week in Mobile is all about digital transformation. Yes, it's a buzzword. But it's also a very real thing that's happening in businesses across the world, and no industry is immune. Here's what you need to know about digital transformation.

Enjoy!

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Meet a Mobilizer - Bill Bodin ›

In our first Meet a Mobilizer, we introduced you to Wayne McCulloch, EVP & Chief Customer Officer. For our second installment, we had the opportunity to sit down with Kony's Chief Technical Officer Bill Bodin. Take a moment to meet Bill and learn how he not only helps our customers succeed, but also what he thinks the Next Big Thing in mobile and digital technology will be.

 

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This Week in Mobile - June 30, 2017 ›

Here in the U.S. many folks are heading into a long holiday weekend and counting down the hours until the end of the work week. To help you in your Friday afternoon winding down efforts, here's a roundup of mobile and app news from the past week. Oh, and ICYMI, yesterday, June 29, marked the ten-year anniversary of the release of the iPhone, so expect at least a few links reflecting on the device that changed many lives.

Enjoy, and have a safe and fun 4th of July weekend!

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News from Kony: WWDC and Google I/O ›

Earlier this month we saw several key announcements at WWDC 2017 by Apple for iOS11 and other Apple advanced technologies. This follows earlier announcements by Google about the Android “O” OS release, so we wanted to share a summary of the recent key news you should be aware of, along with the approach and timing for Kony to provide compatibility and support via our Kony OS update program

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This Week in Mobile - June 23, 2017 ›

Even though summer vacation season is in full swing here in the States, the world of mobile and apps hasn’t gone on vacation. So, kick back with a cold drink and catch up on everything you might have missed over the past couple of weeks in mobile and apps.

Enjoy!

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Customer Video: Localiza ›

Localiza, based in Belo Horizonte, Brazil, is the largest rental car company in South America. With over four million rental car customers and nearly 1,000 fleet management clients, its network of 579 car rental branches spans the continent with operations in Brazil, Argentina, Colombia, Chile, Ecuador, Paraguay, and Uruguay. Four key divisions make up Localiza: Rent-a-Car, Fleet Management, Retail Car Sales, and Franchising.

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Kony included in first-ever Gartner Magic Quadrant for Enterprise High-Productivity Application Platform as a Service report ›

According to Gartner, “High-productivity, or rapid application development and deployment, platform technology in the cloud is growing swiftly as enterprise IT increasingly exploits cloud-based tooling with reduced skill requirements.”*  In fact, it’s growing so rapidly that Gartner has released its first-ever Magic Quadrant for Enterprise High-Productivity Application Platform as a Service (hpaPaaS) report.

We’re excited to have been included in this initial Magic Quadrant focusing on a rapidly growing space.

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Need More Technical Content? ›

We like to use this space to talk about ideas, whether those ideas are use-cases or what we think the future of mobile looks like. But sometimes, though, you want or need more technical content.

Good news--we've also got that covered.

tech talk 1 banner

Every month we send out a Tech Talk newsletter, in which we focus on one specific (and technical) subject, like:

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This Week in Mobile - May 19, 2017 ›

This week was a busy, busy one in the world of mobile, apps, and digital technology. From WannaCry to Google I/O to Global Accessibility Awareness Day, there’s a lot of information out there this week. So kick back on a Friday afternoon and catch up on everything you might have missed over the past week.

Enjoy!

Digital Marketing

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This Week in Mobile - May 12, 2017 ›

Sifting through all of the content regarding mobile and apps can be a chore. There's so much information out there, it's easy to feel like a kid in a candy store, eyes wide and mouth gaping at all there is to see. Thus, we thought we would share with you the content we found to be the most interesting and/or noteworthy over the past week. We do this every Friday, so be sure to check back often for some light, Friday afternoon reading to ease your way into the weekend.

Enjoy!

Retail Banking and Financial Services

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The Third Wave of Digital Innovation – On-demand Webinar ›

New, innovative technologies are being introduced at a furious pace; in just the past few years alone the number of IoT devices has exploded. Next-gen technologies go beyond IoT, though, and include things like chatbots, image recognition, natural language processing, and artificial intelligence, all of which have amazing promise to revolutionize not just mobile but day-to-day life—and your business.

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This Week in Mobile - May 5, 2017 ›

Sifting through all of the content regarding mobile and apps can be a chore. There's so much information out there, it's easy to feel like a kid in a candy store, eyes wide and mouth gaping at all there is to see. Thus, we thought we would share with you the content we found to be the most interesting and/or noteworthy over the past week. We do this every Friday, so be sure to check back often for some light, Friday afternoon reading to ease your way into the weekend (since today is Cinco de Mayo, we suggest kicking back with a margarita while checking out this week's blog).

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Your 2 Cents Are Valuable ›

It’s easy to spend too much time talking to yourself in the software business. Fortunately, this isn’t a sign of mental illness, but the fact is that it’s much easier to talk to people who already think the way you do about an issue—coworkers, existing customers, and partners—than it is to talk to people who will give you new perspectives on a topic.

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Do European banks need to reassess mobile banking? ›

According to Forrester’s 2016 Global Mobile Banking Functionality Benchmark banks have broadly succeeded at enabling customers to manage transactions. However, within the same report, Forrester points out, too, that one key area that requires development is banks’ capabilities to deliver additional value-added services to customers.

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This Week in Mobile - April 28, 2017 ›

Sifting through all of the content regarding mobile and apps can be a chore. There's so much information out there, it's easy to feel like a kid in a candy store, eyes wide and mouth gaping at all there is to see. Thus, we thought we would share with you the content we found to be the most interesting and/or noteworthy over the past week. We do this every Friday, so be sure to check back often for some light, Friday afternoon reading to ease your way into the weekend.

Enjoy!

Digital and Mobile Marketing

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Mobile banking surges as security issues are addressed ›

The adoption of mobile banking will continue to surge across Europe, says a recent ING International Survey – Mobile Banking 2016 report. In its annual survey, ING shows that the share of mobile device users in Europe who bank by mobile has swelled to 47% – up from 41% in 2015 – with another 16% expected to adopt the technology in the next 12 months.

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Introducing Visualizer 7.3 ›

We are incredibly excited to announce the release of Visualizer® 7.3, which introduces new features that give developers and designers even more tools to create amazing mobile apps.

The updates we’re most excited to share with you are the addition of Kony Reference Architecture, App Extensions, and Visualizer availability on the AWS Marketplace.

What this means for you:

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Walking the Digital Red Carpet ›

I had the pleasure of speaking at Nasscom India Leadership Forum 2017 earlier this spring, during which I talked all about augmented reality and the next generation of mobile technology. I also had the opportunity to walk the red carpet (a first for me, and many of my colleagues, I’m sure) and participate in a “Meet the Disruptors” interview.

In just over four minutes I touch upon what I think is the digital trend of 2017, and how Kony has been and will continue to lead the charge.

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5 Essential Requirements of a Highly Effective App Strategy ›

The speed at which digital innovation is disrupting business models is truly mindboggling. In the past ten years, I’ve seen some dramatic transformations happening across many industries. New expectations of consumers are significantly impacting how businesses deliver goods, services, and experiences, especially with the dawn of the millennial generation. Today, apps are no longer a cool thing to have, but essential to survival for businesses in most industries. 

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Next-gen Mobile Tech and Augmented Reality ›

Next-gen tech is creating challenges when it comes to thinking about what’s next for your app development strategy. Many of these technologies can increase complexity and force difficult technology choices. At the same time, they are promising to revolutionize not just app development, but day-to-day life.  

We recently hosted a virtual summit on next-generation technologies, during which we discussed topics such as:

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How Digital is Redefining the Banking Experience ›

man using mobile phoneFew industries have been affected by technology disruption as much as retail banking. Despite banks having the reputation for being “slow to change,” it is phenomenal how fast the industry is evolving. For more established banks, though, transforming to serve the changing habits and requirements of today’s consumers continues to pose challenges--while also creating new, untapped opportunities.

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Digital Banking Capabilities You Need to Care About ›

digital bankingI’m often asked for recommendations for innovative features and capabilities for various financial institutions, so I compiled a partial list of my top features. These are the things I would love to build for a bank or credit union if I owned the digital product for that institution.

DCX—Digital Customer Experience

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Mobile applications for water utilities ›

Since Apple launched the iPhone, the explosive growth in “smart” mobile devices and consumer applications over the past 9 years has been phenomenal. With that growth has come huge opportunities for companies to make dramatic changes to both the way they work and how they engage with staff, business partners, and customers.

The question I’d like to look at is where can water companies use mobile applications, and what sort benefits may be achieved?

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Kony Visualizer: now with pre-integrated support for the AWS Mobile Services ›

A couple of weeks ago we announced the launch of Kony Visualizer® 7.2, along with the new omni-channel Kony Nitro™ engine.

Today, we’re even more excited to announced that in partnership with Amazon we have added the new ability to allow Kony Visualizer to rapidly build mobile apps backed by AWS. 

So what does this mean for you?

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Introducing Kony Nitro ›

With our Kony Mobility Platform 7.2 release, we have introduced many new and exciting capabilities to both Kony Visualizer® and Kony MobileFabric®, such as support for web and open source technologies (e.g. Cordova, Angular, Node.js), direct access to Native APIs from JavaScript, automatic back-end storage objects, and much more. Among the new features we’re most excited about, though, is the introduction of the Kony Nitro™ Engine, which will enable mobile app developers to deliver apps with uncompromised speed, agility control, and richer user experiences.

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Bots are a compliment to apps--not a replacement ›

A lot more people have been talking about bots recently and I keep hearing different views about it from different people. A few think that bots are going to just replace apps (in a few or all areas) wherein all the work can be done over text/chat/voice that is currently done using apps. I have always wondered as to how can that be possible and thought of writing this post to hear what others have to say about it.

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Antiquated Systems Leave a Lasting Legacy ›

For a lot of service organizations, the ability to update legacy systems in order to meet the needs of today’s technician and customer is a long and tedious process. Companies aren’t always willing to invest in infrastructure and technology upgrades, and finding talent sometimes seems like trying to find a needle in a haystack.

But the best-in-class companies know that embracing today’s technology—and looking towards the future—is the best way to not only ensure customer satisfaction, but to retain those customers and increase profits.

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Water Deregulation In the UK--How Mobile Can Help ›

Over the past several years I’ve worked with various utility companies, and I see the upcoming deregulation of the water utilities representing both a challenge and an opportunity for companies both within, and outside of this sector. The timetable for the deregulation is 2017 for business customers and 2020 for consumers.

So what can the water sector expect? Fortunately, the energy sector went through this nearly 20 years ago in 1998 and the lessons learnt from that activity can be used to make some educated guesses on what the future holds for the water industry.

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Apple WWDC recap and a peek ahead ›

On 13th June, at their World Wide Developer Conference (WWDC) keynote, Apple announced quite a number of exciting innovations including the announcement of iOS 10 and WatchOS 3. iOS 10 and WatchOS 3 provide developers many new APIs and features to build innovative and exciting new phone, tablet, and watch applications.

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Committed to Lead and Innovate ›

In case you missed it last week, Kony has been named a Leader in the Gartner 2016 Magic Quadrant for Mobile Application Development Platforms (MADP).

As the largest independent MADP provider, Kony has been recognized for our continued focus on innovation, leadership, and strong execution globally, with significant advancements in both our Completeness of Vision and Ability to Execute.

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The rise of the integrated bots ›

While writing this article, I’m checking in to my flight to the USA tomorrow. Instead of using the airliner’s website or app for the check-in, I’m able to use the KLM bot that is integrated in Facebook Messenger.

For this use-case it’s just the beginning—imagine that you can interact with the Bot to get answers to most of the questions that you normally ask the customer service team via phone or social media. Relevancy, intelligence & integration are the key components for a successful Bot.

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Mobile Expert Interviews with Kevin Benedict ›

Kony recently attended Sapphire Now, and while there had a chance to interact not only with customers, but also with other field services and mobility experts. We were thrilled to have the opportunity to be interviewed by Kevin Benedict, Senior Analyst at Cognizant's Center for the Future of Work, about current trends in the enterprise and consumer mobility markets and how digital transformation is driving the marketplace.

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