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As companies race toward digital transformation, business leaders might want to hit the pause button and reassess their efforts. Based on the key findings of the 2019 Kony Digital Experience Index Survey, which involved 1,600 respondents, companies around the world have invested nearly $5 trillion into digital transformation initiatives; however, only 19% of consumers reported an improvement in their user experiences. As a result, businesses are failing to drive improved ROI from their digital transformation investments.

July 15, 2019

Bridging the Gap Between Digital Investment and Impact on Customer Experience.

February 19, 2019

Offers insights as well as the key rules you need to follow to achieve digital success today.

October 17, 2018

The borders of business have stretched beyond the store and the desktop, which means that digital success requires you to eliminate the gap between the digital and the physical world.

October 16, 2018

Today’s technological innovation is tomorrow’s expectation. How can you move fast enough to stay ahead of your customers’ expectations? Embrace these three keys to becoming a digital master.