This Week in Digital: April 26, 2019

Sorry for the slight hiatus in This Week in Digital; I was out of office. But now I’m back, posting your favorite blog of the week. This one’s a bit of a mixed bag with some banking stuff, some digital transformation stuff, some retail stuff, etc. Just be sure to keep reading to the end (it’s not an April fools’ joke, I promise, even though I did check the date at least five times just to make sure it wasn’t). Enjoy!

  1. The Anatomy Of A Digital Transformation - Lillian Gregory, Forbes, April 25, 2019

    Leaders who are at the helm of the Fourth Industrial Revolution must understand the difference between change and transformation. Change is constant. Transformation is disruptive. Many leaders have not yet grasped these concepts in meaningful ways.

  2. Why we’re living in a dark age of technological distraction - Anna Johansson, The Next Web, April 26, 2019

    Tech distractions are rampant, but we may be nearing the end of a dark age

  3. Workers Love AirPods Because Employers Stole Their Walls - Amanda Mull, The Atlantic, April 26, 2019

    In the open-plan office, wireless headphones are the new cubicles. (Admit it—you’ve totally walked around with Bluetooth earbuds in your ears, not even listening to anything, just to avoid meaningless chit chat.)

  4. AI won’t see you if you hold this color printout. So steer clear of any and all self-driving vehicles - Maria Dermentzi, Mashable, April 26, 2019

    In case you ever find yourself needing to hide from AI-powered cameras. Or, y’know, if you just value your privacy.

  5. Future Of Retail: How Brands Should Handle Automation In 2019 - Forrester, April 26, 2019

    Here’s what retailers should expect and focus on when it comes to automation technologies this year.

  6. Apple Card’s user experience beats banks hands down - Mehmet Sezgin, PaymentsSource, April 26, 2019

    There is no comparison between Apple’s proposed user experience and some of the current banking apps out there. When the Apple Card goes live this summer, it could blow many other banking apps out of the water. But that doesn’t mean financial institutions can’t compete.

  7. T-Mobile launches free checking account: 5 things to know - Craig Johnson, Boston 25 News, April 26, 2019

    T-Mobile, one of the nation’s largest mobile carriers, has announced its entry into the banking industry with a product called T-Mobile Money.

  8. There’s No Excuse Why Every Financial Institution Isn’t Embracing Digital Transformation - Jim Marous, The Financial Brand, April 25, 2019

    Our friend Jim Marous lays out some oft-cited excuses for why banks and credit unions are at a digital transformation standstill.

  9. In the Era of Digital Transformation, Even the IRS Cares About Customer Experience - Ericka Chickowski,, April 19, 2019

    IRS leaders are on the march toward digital transformation with an ambitious $2.7B IT modernization plan that puts CX at the forefront.