This Week in Digital: May 3, 2019

My newsfeeds this week have been full of almost nothing but Avengers: End Game, Game of Thrones, and severe weather alerts (it’s spring time in Texas, what else needs to be said?). And I’m probably the last person on earth who hasn’t watched any of the Avengers movies OR a single episode of GoT. Needless to say, sorting through all of the pop culture stuff and finding content this week for This Week in Digital felt a little like a futile quest. But I did it! And not a single article here mentions Thor, Arya, Winterfell, or even the weather. Sorry, not sorry.

  1. What Is Privacy In The Age Of Digital Transformation? - Daniel Newman, Forbes, May 2, 2019

    What does privacy mean? Short answer: Not much—at least not in our current state of digital transformation.

  2. Spotify tests interactive ads that listen for your voice - Jon Porter, The Verge, May 3, 2019

    Get linked straight to a podcast or a branded playlist

  3. How These New Tech Tools Are Helping Retailers Create Richer Experiences - Madeleine Streets, Footwear News, May 3, 2019

    The Aptos Engage 2019 conference saw retailers discussing how new technology solutions are making true omnichannel success a reality.

  4. Study: Shoppers turn to phones instead of store associates - Lisa Rowan, Retail Dive, May 3, 2019

    A new survey released by RetailMeNot reveals that in-store shoppers really like to use their phones—for a variety of reasons—while shopping. And while I wasn’t surveyed, I do feel personally called out by the results.

  5. Young people and their phones are shaking up banking - The Economist, May 2, 2019

    Customer service is about to get a lot better, says Helen Joyce.

  6. How a public power utility forges the path to a digital future - Samantha Ann Schwartz, CIO Dive, May 3, 2019

    The “shift of any utility, and especially NYPA, from a traditional utility to a digital utility, is shifting the mindset of folks who have been here many years,” said CIO Robert Piascik.

  7. Making Eyecare And Vision Screening Accessible To All - Ashoka, Forbes, May 2, 2019

    Peek Vision’s mobile technology makes vision screening possible for people living in rural areas outside the reach of health systems.

  8. ‘Digital midwives’ open up about role challenges and hopes for the future - Hannah Crouch, Digital Health, May 3, 2019

    A number of “digital midwives” have spoken about the challenges they face in their roles and what they hope to achieve in the future in the run up to International Midwives’ Day on 5 May.

  9. Your Copywriting Impacts User Experience More Than You’d Think - Karine Cardona-Smits, Forrester, May 3, 2019

    As the author says: “Copywriting matters.” Obviously, this is a subject very near and dear to my heart.