Enterprise mobile management (EMM) refers to the technology, processes, and people that focus on the management of a wide range of mobile devices as well as wireless networks and all other services that allow mobile computing to exist as a facet of the business world. As smartphones and tablets become much more common for computing in the workplace, the need for support for those devices has grown immensely. EMM has emerged as a way to provide the necessary support for such devices in a business context.

EMM has three different key dimensions: application management, security, and financial management. Application management is a way to combat the issues that arise for system administrators who are not able to access mobile device clients in the same way that they can access in-office desktop devices. This can make it very difficult to keep installing applications, deployments, help desk tasks, and configuration settings homogenous across workplace devices. With EMM, middleware is provided to create automated management tasks over the air, and self-management by employees is also common.

Security is a necessary part of EMM because the data on mobile devices is very susceptible to being stolen or lost. EMM puts security features in place, such as encryption, password protection, and technology for remote wiping, to ensure that corporate data is secure. Finally, financial management is necessary because costs vary by device and plan, and the employee generally bills his or her employer for a portion of the cost. Financial management helps the company plan for potentially unpredictable expenses.