Mobile device management (MDM) is a type of software that supports, secures, manages, and monitors mobile devices that exist across a range of mobile service providers, operators, and enterprises. MDM generally works over the air to send data and applications and configure the settings of these mobile devices, which can include smartphones, tablets, mobile phones, mobile computers, mobile POS devices, mobile printers, etc. Mobile device management is used for both consumer-owned mobile devices and mobile devices used in a business context and owned by either the employee or the company.

MDM is intended to maximize security and functionality of workplace mobile devices by both protecting and controlling all settings and data for the mobile devices in the same network. This reduces the risks to the business as well as the costs and potential downtime. As mobile devices are rapidly growing in workplaces, many companies have found themselves at a loss when it comes to device management. MDM has emerged as the solution to this pressing issue.

For the most part, MDM will include both server and client components. The server transmits management commands to mobile devices on the network, and the client component both receives and applies these commands. In addition, MDM will include OTA (over-the-air) programming capabilities. This means that the administrator of the system can configure the settings of, send updates and software to, and remotely wipe and lock any mobile device on the network. MDM is mutually beneficial to employees and workplaces because it allows the employees of a company to use any device they choose and the company to still manage and synchronize the business aspects of all of these devices.