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Engagement Services - Performance improvements for Oregon

Maintenance window: August 12, 2019 00:01 to 04:00
The maintenance window start and end times are local to the region in which your Clouds are hosted. If you are unsure where your Clouds are hosted, you can hover over a Cloud Name in the Manage Clouds page of the Cloud Management Console and the region will be displayed.

Impacted Cloud services:

Impact Level : minor

Only Engagement services in the Oregon region will be updated. Engagement services in other regions will not be affected.

No downtime is expected for the impacted Cloud services while this maintenance is being performed. The scheduled maintenance is designed to mitigate disruptions to service availability and performance for the impacted Cloud services. However, it is possible for the impacted Cloud services to be unavailable and/or performance degraded for a short period of time during the maintenance window. Note that no changes are being applied for other Cloud services outside of the list of impacted services above and no service availability or performance disruption is expected for other Cloud services.

[2019-08-04 22:00 UTC] The scheduled maintenance has been postponed to a new date (TBD). We will provide an update once we can announce the new date.

[2019-08-08 15:29 UTC] The scheduled maintenance has been rescheduled for August 12 between 00:01 and 04:00 (local to the region in which your Clouds are hosted).

[2019-08-12 00:01 UTC] The rescheduled maintenance has been postponed again until further notice. We will provide another update once we can announce the new date.