Alfa Insurance® Chooses Kony to Power Innovative New Customer Service Features of its Mobile App

Kony to launch Alfa Insurance’s newest version of its Alfa2GoTM mobile app

Kony Solutions, Inc., the leading mobile and multichannel application platform provider, today announced that Alfa Insurance has chosen Kony to launch the newest version of its Alfa2GoTM mobile app. The app now gives customers the option of paying their bills, filing claims and accessing policy information on their iPhone and Android smartphones. AlfaTM is one of the largest and most respected insurance and financial service providers in the southern U.S. Alfa Life Insurance Corporation currently has more than $25 billion in force, and Alfa’s property and casualty companies service more than 1 million policies.

“This version of Alfa2Go demonstrates our commitment to providing our valued customers with more convenient ways than ever to manage their relationship with Alfa. Customers can still take advantage of the personal service they expect from us, with the additional option of accessing important services anytime, anywhere from their smartphones,” said Vice President of Corporate Internet and E-Business Walter Overby. “By moving to Kony’s platform, we are future-proofing our app and ensuring a quick and efficient process for supporting new features, new mobile channels, devices, and OS upgrades.”

In addition to paying bills and filing claims, customers who register their policies with MyAlfa® can now access policy information or view their auto insurance identification cards through a secure connection on their handheld devices.

“The ability to view auto identification cards is especially valuable with the recent decision by the State of Alabama to accept digital images as proof of insurance,” Overby said. “Alabama was one of the first states in the country to accept electronic identification cards for law enforcement, and we believe other states will follow suit.”

Other features of the Alfa2Go app include vehicle maintenance reminders that prompt consumers to change the oil, rotate tires, renew license tags or renew their driver’s license. A mapping feature also helps customers locate Alfa offices, tow trucks, body shops and gas stations.

“We’re delighted to work with an innovative company like Alfa to bring a new generation of mobile technology to market,” said Harold Goldberg, Kony’s CMO. “Alfa understands that delivering a high-quality app and user experience is critical to their mobile strategy, and will help them continuously enhance customer service and ultimately grow their business.”

Alfa2Go is a free download from the Apple App Store or Android Market. Learn more about Alfa2Go at www.alfains.com/alfa2go.

About Kony Solutions

Kony is a mobile and multichannel application platform provider. Kony develops a suite of customizable pre-built apps and the KonyOne™ Platform which give companies the confidence and control to quickly build apps once and deploy everywhere – across all smartphones, feature phones, tablets, kiosks and desktops, seven operating systems and multiple deployment modes, including HTML5 and mobile web, hybrid, native, and mixed-mode.

Kony’s customers include more than 70 Fortune 500 companies, the largest global bank, and global brands such as Toyota, Capital One, Hyatt, and Huntington National Bank. Kony customers have generated hundreds of millions of dollars through apps such as mobile ticketing and reservations (hospitality), mobile remote deposit capture (banking), and mobile claims processing (insurance).

In 2012 Kony was named a “Visionary” in the Gartner Magic Quadrant for Mobile Application Development Platforms (MADP) report. For more information, please visit www.kony.com or connect with Kony on Twitter, Facebook and Slideshare.