June 19, 2015
Incident window: June 19, 2015 20:15 UTC to June 19, 2015 21:15 UTCImpacted Cloud services:
VPNs using NAT-T
Impact Level : high
VPN server hardware performance degraded and affected two customers during this period. VPN failover was performed. New VPN hardware has been built-out and will be put into service at approximately 2:00am EST / 6:00am UTC. The VPN server maintenance that was scheduled for June 22, 2015 is no longer necessary and will be canceled.