August 20, 2015
Incident window: August 20, 2015 00:01 UTC to August 20, 2015 19:00 UTCImpacted Cloud services:
Kony reporting services
Impact Level : high
Over the last 24 to 48 hours we have detected intermittent outages and failures in report generation from the analytics subsystem. We are working to correct the root issue and have currently stabilized the system. We expect to resolve the root issue within the next 24 hours.