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August 25, 2015

Incident window: August 25, 2015 06:00 UTC to August 25, 2015 06:31 UTC

Impacted Cloud services:

Impact Level : high

Kony Cloud administration access services yielded slow response times and intermittent timeouts during the incident window. Users may not have been able to access Cloud management consoles during this time. The issue has been resolved and the system is currently operating normally. Runtime services for applications were not affected.