October 9, 2015
Incident window: October 09, 2015 11:30 UTC to October 09, 2015 18:40 UTCImpacted Cloud services:
Kony provisioning services
Kony analytics services
Impact Level : high
A customer engaged a penetration test that flooded the analytics system with invalid data and impacted message processing during the incident window. Customers may have experienced extended deployment times while we mitigated the invalid data. The issue has since been resolved and the affected systems are operating normally.