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Incident window: October 13, 2016 19:59 UTC to October 15, 2016 01:02 UTCImpacted Cloud services:
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Impact Level : high
[17:11 UTC] Our support system provider is experiencing a service outage.
[18:59 UTC] Our support system provider is still working to restore services.
[19:50 UTC] Services appear to be back online, but our provider has not yet officially reported them as restored.
[2016-10-14 01:02 UTC] Resolved. Services have been restored and acknowledged as restored by our provider.