Hostname DNS resolution issues for some Clouds in US Virginia

• Clouds hosted in US Virginia

  • Increased error rate when trying to resolve DNS hostnames for Cloud services and apps

• Kony infrastructure services hosted in US Virginia

  • Increased error rate when trying to resolve DNS hostnames for infrastructure services

[11:10 UTC] A distributed denial of service (DDoS) attack was reported by managed DNS provider Dyn earlier today. This is affecting numerous sites including Amazon Web Services, GitHub, Twitter, Reddit, Spotify.

[13:20 UTC] Dyn reported services as being restored, but continuing to monitor.

[15:52 UTC] Dyn reported a second attack that they were investigating.

[16:48 UTC] Dyn reported continuing to work on mitigating the issue.

[17:53 UTC] Dyn reported continuing to investigate and mitigate several attacks.

[18:52 UTC] Dyn reported that they are continuing to investigate and mitigate the attacks on their infrastructure.

[19:43 UTC] Dyn reported that they are continuing to investigate and mitigate the attacks on their infrastructure.

[20:59 UTC] Dyn reported that they are continuing to investigate and mitigate the attacks on their infrastructure.

[22:17 UTC] Resolved. Dyn reported incident as being resolved.