Increased error rates for Clouds in North America
Incident window: February 28, 2017 18:05 UTC to February 28, 2017 23:49 UTCImpacted Cloud services:
Application Publishing
Prototype Publishing
Impact Level : high
[18:05 UTC] AWS acknowledged high error rates for many of their services in US Virginia and has identified root cause. Kony recommends refraining from performing any application publishing until this incident has been resolved. We are closely monitoring.
[23:49 UTC] Resolved. Our provider, AWS, has resolved the issue. Application and Prototype publishing may resume.