Cloud Management Console and APIs - degraded performance

Incident window: July 28, 2017 15:04 UTC to July 28, 2017 15:32 UTC

Impacted Cloud services:

Cloud Management Console
- Degraded performance
APIs
- Degraded performance

Impact Level : medium

[15:04 UTC] We have detected an increase in latency and error rates for responses from our API servers. We are investigating the issue.

[15:32 UTC] Resolved. System performance has stabilized. We are continuing to monitor for this issue and are continuing to work on preventing recurrence long term.