Cloud Management Console and APIs - degraded performance

Incident window: July 31, 2017 15:14 UTC to July 31, 2017 15:35 UTC

Impacted Cloud services:

Cloud Management Console
- Degraded performance
APIs
- Degraded performance

Impact Level : medium

[15:14 UTC] We have detected an increase in latency and error rates for responses from our API servers. We are investigating the issue.

[15:35 UTC] Resolved. System performance has stabilized. We are continuing to monitor for this issue and are continuing to work on preventing recurrence long term.