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Cloud Management Console and APIs - degraded performance

Incident window: August 11, 2017 15:01 UTC to August 11, 2017 15:32 UTC

Impacted Cloud services:

Impact Level : medium

[15:27 UTC] We have detected an increase in latency and error rates for responses from our API servers. We have added additional database indexes to improve performance in the long-term. We are continuing to monitor the issue.

[16:02 UTC] Resolved. System performance has stabilized. We are continuing to monitor for this issue and are continuing to work on preventing recurrence long term.