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Incident window: August 17, 2017 22:03 UTC to August 17, 2017 22:57 UTCImpacted Cloud services:
Subset of Clouds hosted in Ireland
Degraded performance
Impact Level : minor
[22:54 UTC] Our Cloud hosting provider has detected an issue in one of their Ireland datacenters starting at approximately 22:03 UTC. Some performance degradation may be experienced by Kony Clouds hosted in the Ireland region until the data center issue has been addressed. Our provider has determined the root cause and has restored connectivity to some of the affected compute resources, working toward restoring connectivity to the remaining affected instances.
[23:23 UTC] Resolved. Our hosting provider has resolved the issue and connectivity has been restored to all remaining affected instances.