Feed available - Subscribe to our feed to stay up to date on upcoming maintenance and incidents. Engagement Services - "Send immediately" message functionality is impaired
Incident window: September 18, 2017 04:00 - October 1, 2017 00:00Time above is local to the region in which your Clouds are hosted. If you are unsure where your Clouds are hosted, you can hover over a Cloud Name in the Manage Clouds page of the Cloud Management Console and the region will be displayed.
Impacted Cloud services:
Engagement services
“Send immediately” messages are not functioning as intended. Please do not use this for large segments. Instead, schedule the send actions for 5 min in the future.
Impact Level : high
[September 27 11:00 UTC] Development is working on a hotfix which is expected to be available the week of October 1st.
[November 7 16:01 UTC] Resolved. The hotfix has since been deployed.