Feed available - Subscribe to our feed to stay up to date on upcoming maintenance and incidents. Engagement Services Hotfix - CPU consumption
Maintenance window: September 29, 2017 00:01 to September 29, 2017 04:00The maintenance window start and end times are local to the region in which your Clouds are hosted. If you are unsure where your Clouds are hosted, you can hover over a Cloud Name in the Manage Clouds page of the Cloud Management Console and the region will be displayed.
Impacted Cloud services:
Engagement services
Fix CPU consumption issue that is affecting Engagement service users worldwide.
Impact Level : minor
No significant downtime is expected. The scheduled maintenance will be performed as rolling updates and is designed for minimal disruption of service availability; however, it is possible for your service(s) to be unavailable for a short period of time during the maintenance window.