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Incident window: October 6, 2017 06:01 UTC to October 6, 2017 09:53 UTCImpacted Cloud services:
Provisioning services
Failure to attach to secondary Redis cluster that was promoted to primary after primary cluster failed
Impact Level :
[11:31 UTC] Resolved. One of our Redis clusters used by our provisioning services failed and a secondary node was promoted as the primary as part of failover. Our provisioning services did not properly attach to the new primary node. After investigation of the failures, related servers were restarted and then properly attached to the cluster. Failed provisioning tasks were manually corrected. Some application deployments may have failed during this time and would need to be retried.