Identity Services - degraded performance for some Virginia customers

• Identity services in Virginia cluster 1

[12:33 UTC] Resolved. Between 7:15 and 7:49 UTC, Identity services for some customers in Virginia (in cluster 1) suffered significant performance degradation, which would have led to timeouts. Performance has since been restored. We have determined the root cause attributed to the system reaching capacity, which has been addressed by re-sizing to provide additional capacity. Systems are performing well after additional capacitiy has been introduced and we are not anticipating any performance issues.