Engagement Services - Virginia cluster 1 database outage
Incident window: February 5, 2018 10:30 to 11:30 UTCImpacted Cloud services:
Engagement services in Virginia cluster 1
Impact Level : high
[10:30 UTC] Engagment services for some customers in Virginia are unavailable.
[11:30 UTC] Resolved. We identified and addressed a database issue. Availability of the service has been restored.