Engagement Services Hotfix
Maintenance window: February 9, 2018 00:01 to 04:00The maintenance window start and end times are local to the region in which your Clouds are hosted. If you are unsure where your Clouds are hosted, you can hover over a Cloud Name in the Manage Clouds page of the Cloud Management Console and the region will be displayed.
Impacted Cloud services:
Engagement services
Fix high heap memory utilization and garbage collection issues on very large number of message pushes
Improve performance of get nearest location API
Fix OAuth API issues
Fix stored date format for messageentry status
Impact Level : high
We expect that Engagement services will be unavailable for a short period of time (≤ 15 minutes) during the maintenance window. The scheduled maintenance is designed to mitigate disruptions to service availability and performance. However, it is possible for the impacted service(s) to be unavailable and/or performance degraded for a short period of time during the maintenance window.