Feed available - Subscribe to our feed to stay up to date on upcoming maintenance and incidents. Identity Services - Intermittent authentication failures in Virginia cluster 1
Incident window: February 9, 2018 20:44 UTC to February 10, 2018 01:10 UTCImpacted Cloud services:
Identity services in Virginia cluster 1
Impact Level : high
[01:53 UTC] Resolved. Between Feb 9 20:44 UTC and Feb 10 01:10 UTC, one Identity services node in the Virginia fleet (in cluster 1) was yielding a high frequency of authentication failures. We have replaced the problematic node and have provided error logs to our development team for further review. Since 01:10 UTC, we have verified that the error rate has decreased. We are continuing to monitor.