Management Services Hotfix

Management Services Hotfix - US Virginia

Maintenance window: March 5, 2018 00:01 to 04:00

The maintenance window start and end times are local to the region in which your Clouds are hosted. If you are unsure where your Clouds are hosted, you can hover over a Cloud Name in the Manage Clouds page of the Cloud Management Console and the region will be displayed.

Impacted Cloud services:

Management services
- For US Virginia region only (hotfix was already applied on Februrary 26 for Management services in other regions)
- Fix login issue after first installation resulting in redirection to Kony Cloud login page.
- ⚠️An Enterprise Store upgrade is required by all users if you are experiencing the issue above.
- Fix inability to use Enterprise Apps in China.
- ⚠️Required customer apps need to be re-wrapped if you are experiencing the issue above.

Impact Level : high

We anticipate that Management services in US Virginia will be unavailable for a portion of the maintenance window. Other Cloud services are not anticipated to be affected during the maintenance window. The scheduled maintenance is designed for minimal disruption of service availability; however, it is possible for your service(s) to be unavailable for a short period of time during the maintenance window.