Engagement Services Hotfix

Maintenance window: March 19, 2018 00:01 to 04:00

The maintenance window start and end times are local to the region in which your Clouds are hosted. If you are unsure where your Clouds are hosted, you can hover over a Cloud Name in the Manage Clouds page of the Cloud Management Console and the region will be displayed.

Impacted Cloud services:

Engagement services
- Performance and stability improvements for Bulk Push. The Bulk Push response payload now includes a request ID, which can be used to query the status of the Bulk Push operation. For more details about the Bulk Push operation, please refer the Kony Engagement API guide.

Impact Level : minor

No downtime is expected while this maintenance is being performed. The scheduled maintenance is designed to mitigate disruptions to service availability and performance. However, it is possible for the impacted service(s) to be unavailable and/or performance degraded for a short period of time during the maintenance window.

[2018-03-19] All regions have been updated with the exception of Oregon, which will be updated tomorrow, March 20, within the window of 00:01 to 04:00 PST.