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V8 SP2 Release

Maintenance window: April 23, 2018 00:01 to 04:00
The maintenance window start and end times are local to the region in which your Clouds are hosted. If you are unsure where your Clouds are hosted, you can hover over a Cloud Name in the Manage Clouds page of the Cloud Management Console and the region will be displayed.

Impacted Cloud services:

Impact Level : high

We anticipate that Identity services will be unavailable for a portion of the maintenance window. Other Cloud services are not anticipated to be affected during the maintenance window. The scheduled maintenance is designed for minimal disruption of service availability; however, it is possible for your service(s) to be unavailable for a short period of time during the maintenance window.

[2018-04-23 15:00 UTC] Deployments for Sydney region ran over original maintenance window by approximately 1 hour. Deployments for Singapore and Tokyo regions have been delayed and will resume during the window of April 24 00:01 to 04:00 (local to each region’s timezones). Deployments for other regions have been completed. As mentioned in the details above, existing Clouds containing Kony Integration Server runtime environments are not automatically upgraded during the maintenance window. If you wish to upgrade Integration Server (and/or Sync), please open a support ticket, specifying your Cloud(s), desired version (v8.2), and desired maintenance window(s) when we can apply the upgrade. We are anticipating that we will be able to start processing upgrade requests by April 25. Additionally, the Fabric console deployment has also been postponed until after the deployments for Singapore and Tokyo have been carried out.

[2018-04-23 20:15 UTC] Postponed deployments for Singapore and Tokyo were completed within their new maintenance windows.

[2018-04-24 11:30 UTC] The Fabric console deployment was completed at 02:14 UTC, wrapping up all planned deployments.