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Kony Cloud Analytics

Maintenance window: May 1, 2018 19:00 UTC to May 2, 2018 19:00 UTC
The maintenance window start and end times are local to the region in which your Clouds are hosted. If you are unsure where your Clouds are hosted, you can hover over a Cloud Name in the Manage Clouds page of the Cloud Management Console and the region will be displayed.

Impacted Cloud services:

Impact Level : medium

Our Analytics Data Warehouse is under maintenance for approximately the next 10 hours. Ingestion of new event data will be paused while maintenance is being performed. During the maintenance window, the system will be operating in a read-only mode. Kony Cloud Analytics reports will continue to be available during this time, but will not contained newly ingested data until the maintenance has been completed.

[2018-05-02 02:45 UTC] The planned maintenance will require additional time to complete. We estimate that by 19:00 UTC, the maintenance should be completed.