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Maintenance window: October 2, 2018 22:00 UTC to October 3, 2018 13:00 UTCImpacted Cloud services:
Kony Cloud Analytics
Impact Level : medium
Our Analytics system will be under maintenance for approximately 12 hours. Analytics will continue to be collected during the maintenance window, but the processing of new event data will be paused during this time. Kony Cloud standard and custom reports will continue to be available during the window, but will not contain newly ingested data until the maintenance has been completed.
[2018-10-03 10:45 UTC] The processing of analytics data was resumed as of 04:41 UTC. We estimate that the processing of all data that had been collected will be completed by 12:41 UTC. We have extended the maintenance window to 13:00 UTC.
[2018-10-03 14:48 UTC] The processing of all remaining analytics data had been completed within the window.