Identity Services - Oregon unavailability
Incident window: February 21, 2019 22:50 UTC to February 22, 2019 01:50 UTCImpacted Cloud services:
Identity Services in Oregon
Impact Level : high
Identity service in Oregon is unavailable. We are investigating.
[2019-02-21 22:15 UTC] We observed a significant increase in the number of requests for Identity services in the Oregon region starting at 22:03 UTC, but are currently able to handle the load within existing capacity.
[2019-02-21 22:50 UTC] We have observed a significant increase in the number of requests for what appears to be a DDoS attack and are actively looking for ways to block bad actor traffic.
[2019-02-22 01:20 UTC] We have scaled out new systems to handle incoming load traffic resulting for the system availability to slightly recover. We are still investigating and closely monitoring this incident.
[2019-02-22 01:50 UTC] Resolved. Scaling out new systems to handle incoming load traffic has been successful. Identity response time to customers has returned back to normal.