Kony IQ and Engagement Services Releases
Maintenance window: March 18, 2019 00:01 to 04:00Impacted Cloud services:
Kony IQ
Chat bot stabilization and enhancements
Engagement
Improved email validation during user creation
Improved UI flow for ad hoc push to avoid submission of same request multiple times
Impact Level : minor
No downtime is expected for the impacted Cloud services while this maintenance is being performed. The scheduled maintenance is designed to mitigate disruptions to service availability and performance for the impacted Cloud services. However, it is possible for the impacted Cloud services to be unavailable and/or performance degraded for a short period of time during the maintenance window. Note that no changes are being applied for other Cloud services outside of the list of impacted services above and no service availability or performance disruption is expected for other Cloud services.
[2019-03-18 15:53 UTC] The Engagement services release was not deployed to the Oregon region, which has been postponed to 2019-03-25 between 07:01 and 11:00 UTC. The Engagement services release was deployed to all other regions. Kony IQ was deployed to all regions.