Kony IQ and Management Services Releases

Maintenance window: April 22, 2019 00:01 to 04:00

The maintenance window start and end times are local to the region in which your Clouds are hosted. If you are unsure where your Clouds are hosted, you can hover over a Cloud Name in the Manage Clouds page of the Cloud Management Console and the region will be displayed.

Impacted Cloud services:

Kony IQ
- Add support for new Visualizer actions
- Improve Bot training
- Add Chat UI enhancements
- Additional defect fixes and stabilization
Management services
- No changes beyond the previous Management services release on April 8th
- This release is to redeploy a corrected, repackaged build of what had been originally deployed on April 8th following this issue.

Impact Level : minor

No downtime is expected for the impacted Cloud services while this maintenance is being performed. The scheduled maintenance is designed to mitigate disruptions to service availability and performance for the impacted Cloud services. However, it is possible for the impacted Cloud services to be unavailable and/or performance degraded for a short period of time during the maintenance window. Note that no changes are being applied for other Cloud services outside of the list of impacted services above and no service availability or performance disruption is expected for other Cloud services.

⚠️ It is worth noting that Management services MDM, MAM, and MCM will be reaching end of life on September 30, 2019. Moving forward, Kony will be focusing on Enterprise App Store (EAS). If you are currently using MDM, MAM, or MCM features, please review our end of life announcement to understand how this will impact your services and support.

Note that the Kony IQ release is postponed to April 29, 2019 (same maintenance window timing). No downtime is expected before, during, or after the release.