Identity Services Hotfix
Maintenance window: October 7, 2019 00:01 to 04:00Impacted Cloud services:
Identity
Fix login failure when using a custom identity provider and MFA is enabled and integrity is on
⚠️
For customers who have dedicated Identity services, we will start to apply the Identity services upgrade during this maintenance window, but expect to complete for all customers’ dedicated Identity services over the next few weeks. In general, we do not expect impacts to your Identity services during the upgrade process. If we believe there may be any impacts during your Identity services upgrade, we will notify owners and admins in your Cloud account(s) via support case to communicate any impacts and coordinate on a suitable upgrade window
Impact Level : minor
No downtime is expected for the impacted Cloud services while this maintenance is being performed. The scheduled maintenance is designed to mitigate disruptions to service availability and performance for the impacted Cloud services. However, it is possible for the impacted Cloud services to be unavailable and/or performance degraded for a short period of time during the maintenance window. Note that no changes are being applied for other Cloud services outside of the list of impacted services above and no service availability or performance disruption is expected for other Cloud services.
[2019-10-04 19:01 UTC] Please note that while we do not anticipate any impacts while the maintenance is being performed and have assigned an impact level of ‘minor’, this fix is ‘critical’ for supporting our upcoming DBX release (4.2.5).
[2019-10-07 17:02 UTC] We finished applying updates for customers with dedicated Identity services earlier today.