V9 Foundation Release
Maintenance window: January 13, 2020 00:01 to 04:00This release includes updates to the backend components of Fabric on the Cloud (Identity, Workspace, Console, Engagement) only and lays the foundation for the full V9 release of Quantum (Visualizer + Fabric) that will be available in the first half of 2020. Upgrading the core Fabric Runtime server environments on the cloud to V9 will not be available to customers until the full release of Quantum V9.
With this release, Identity, Workspace, Console, and Engagement are being updated with a set of incremental features described below that can be used immediately and will work with the current V8 version of Visualizer. Since this update provides the foundation for the full V9 release, you can get additional details on what is coming in the full Quantum V9 release by viewing our V9 Roadmap webinar on Base Camp.
The Certificate Authority (CA) for SSL/TLS certificates for all database instances in our Cloud PaaS expires in March. During this maintenance window, we plan to update the certificates to reference the new CA. We anticipate that the database instances will be unavailable for a few minutes at most as we update the certificates.
Impacted Cloud services:
Cloud Management Console
Feature level access
Admins can restrict access to specific features of the Fabric environment, such as the App Services, Engagement services, Logging Console, etc.
- Added support for a Build Client App only feature The Build Client app role allows developers to be able to build apps by pointing to a production environment from Kony Visualizer, without the ability to publish any services or access to the Fabric admin console. This effectively works like a read-only role for app developers.
Enhanced the security in the Quantum app by adding support for primary and secondary appkey and appsecret.
The primary and secondary keys are packaged with the web and native channels respectively when their apps are built in Kony Visualizer.
- Added ability to rotate appkeys Different appkeys for web and native with ability to rotate keys.
Added support for the parameter prompt
As part of OIDC authorization to improve the logout flow while using the OAuth Provider.
Added support for sending push notification to EAS
Added support to create the app service document based on the alias hostname.
Added support to access custom features of Kony Fabric environments.
Simplified the object model definition - field names and types.
Support to generate Object model by importing an MS Excel file, for Storage.
Developers can create data model for objects in an Object Service by using the column data in MS Excel.
Added support to download the reconfigurations made to an app before publishing.
When an app has been reconfigured before publish the reconfiguration information is available for viewing from App publish snapshots.
Added support for import and export of configurable server/client parameters (App Services) through MFCLI.
Identity
Restrict Identity services for server-to-server access
To differentiate the security mechanisms between client-to-server and server-to-server communication, the ability to restrict Identity services for the server-to-server communication has been provided.
Enhanced the custom identity adapter
For supporting additional pass-through endpoints like user attributes, security attributes, and Multi Factor Authentication (MFA).
Added support for Sign-Up in Kony User Repository
The Sign-up option allows the user to sign-up or register to the application by using their e-mail ID.
Added concurrency options for Identity services
Options have been added to the Identity services to allow users to control the desired behavior for concurrent logins.
The Single Sign-On option is available in Kony Visualizer
Offline Objects
Added support for Hierarchical Uploads for the Web platform
The Offline Objects and Generating Models’ features are available in Kony Visualizer
Added object-level support for clearing the offline data.
Analytics
Export Standard Reports in Excel format
Added support to export standard chart-based reports in Excel format.
Added support to install a new version app link while launching the Kony Fabric Mobile App. Deprecating support to the older version of Kony Fabric Mobile App.
App Factory
Build and publish Apps across clouds and cloud accounts using AppFactory.
Allow users to build and publish apps to Docker images and Azure cloud from the AppFactory console.
Run your Jasmine test scripts on AppFactory for Native apps, Responsive web apps, and Progressive web apps as part of your build process on devices or on the latest Google Chrome browser.
- Receive comprehensive results from each Jasmine Test run via email or review your test in AppFactory’s testing console.
- The Jasmine testing framework is incompatible with the Cordova and web browser widgets with this release.
- The Jasmine testing framework cannot test OAuth based logins with this release.
Engagement
Added support for Application API key to enhance security
Added new APIs for the creation, modification and deletion of the App API key.
Enhanced the console to support the management of the newly added App API key feature.
Enhancement of the Email API
Enhanced the email API to use templates to send emails.
Enhancement of the Push API
Enhanced the Push API to return user defined key value pairs in the payload.
Added Support for Salesforce SMS Aggregator
Added support for the new Salesforce SMS aggregator to send SMS messages in the Console.
Enhanced existing APIs to support the creation and the management of the Salesforce SMS aggregator.
Added custom parameters to the Fetch Push API
IQ
Utterance fulfillment suggestions
Searching hikes catalog is now available, along with Base Camp forum, docs, and videos
Improved search results for documentation
Context and user intent based auto updation of the placeholder text in chat window panel
Intelligent re-connection attempts through web sockets during intermittent network issues
JWT claims token based socket request authentication mechanism
Bug fixes
Workspace
Support for Cloud Management Console changes
Developer Portal
Support for Cloud Management Console changes
Impact Level : minor
No significant downtime is expected for the impacted Cloud services while this maintenance is being performed. We expect at most a few minutes of downtime as we update SSL/TLS certificates for each database instance. The scheduled maintenance is designed to mitigate disruptions to service availability and performance for the impacted Cloud services. However, it is possible for the impacted Cloud services to be unavailable and/or performance degraded for a short period of time during the maintenance window. Note that no changes are being applied for other Cloud services outside of the list of impacted services above and no service availability or performance disruption is expected for other Cloud services.
Release summary details (including any impacts) may be updated as we near the release date.
[2020-01-09 20:32 UTC]
- Add IQ, Workspace, and Developer Portal release summaries.
- Add note that a very small window of downtime will be expected as we update SSL/TLS certificates for each database instance in our Cloud PaaS.
[2020-01-13 07:00 UTC] All Asia and European regions are completed without incident, along with Sao Paulo. We are expecting impacts to Identity as the in-place migration for the Virginia region cannot be completed as planned.
[2020-01-13 08:00 UTC] We have reverted the deployment for one of the Identity clusters in Virginia, and have involved development. The number of extended and abandoned sessions has crossed a threshold and can’t be completed as planned.
[2020-01-13 09:15 UTC] We have developed a workflow that will involve truncating certain data tables in order to complete the v9 upgrade. The impact will be that users with a longer than recommended session duration set, one that would last overnight or longer, will have to re-login to applications (equivalent to any normal session expiration).
[2020-01-13 10:20 UTC] Deployment issues caused by the timing of an update has caused an unplanned outage for some customers in Virginia. One of the three Identity clusters was impacted. We are working to get that cluster back in service.
[2020-01-13 11:30 UTC] Resolved. Identity services are restored. Some Kony customers in the Virginia region may have to logout and log back into manage.kony.com. Some Application users will need to log back into their apps if they were being hosted on the single Identity cluster in Virginia that was affected.