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Cloud SSL Certificate Updates

Maintenance window: November 14, 2020 08:01 UTC to November 15, 2020 00:01 UTC

Impacted Cloud services:

Impact Level : high

Customer applications that have pinned SSL certificates will need to be updated as described above prior to this maintenance window. Customer applications that have not pinned SSL certificates will not be affected and will experience no service disruptions during this maintenance window.

Please refer to our documentation for how to pin the public key of a certificate (which we strongly recommend and was made available in V8 SP4) or how to pin an SSL certificate in your apps (deprecated).

[2020-11-14] 17:45 UTC] Resolved Infrastructure certificates rotation has completed. We have verified the SSL certs on all affected multi-tenant services in all regions.