Feed available - Subscribe to our feed to stay up to date on upcoming maintenance and incidents. Pause to outbound Mail Services
Incident window: March 4, 2022 22:15 UTC to March 9, 2022 10:54 UTCImpacted Cloud services:
Cloud Management Console
Excessive registrations (forming a DDoS attack) from China has resulted in our mail services being over the sending limits. Combined with increase bounce rates, we have had to pause all outbound mail services while we implement appropriate filters. We are working with AWS to resolve the issue, and expect to have mail services resumed by end of day in US EST.
Emails generated by Fabric monitoring will also be affected. Teams should manually monitor any alerts configured in the Quantum Fabric consoles until we resume email deliveries.
Impact Level : medium
Mail services have been paused as of March 4th; expected resolution is end of day (March 9th).
[2022-03-09 18:54 UTC] Resolved. Outbound mails services have been restored.