Cloud Management Console and APIs - degraded performance

• Cloud Management Console

  • Degraded performance

• APIs

  • Degraded performance

[15:09 UTC] We have detected an increase in latency and error rates for responses from our API servers. We are investigating the issue.

[15:48 UTC] Resolved. System performance has stabilized. We are continuing to monitor for this issue and are continuing to work on preventing recurrence long term.

Cloud Management Console and APIs - degraded performance

• Cloud Management Console

  • Degraded performance

• APIs

  • Degraded performance

[15:09 UTC] We have detected an increase in latency and error rates for responses from our API servers. We are investigating the issue.

[15:39 UTC] Resolved. System performance has stabilized. We are continuing to monitor for this issue and are continuing to work on preventing recurrence long term.

Management Services Hotfix

• Management Services

  • Fix wrapping issue when using old libraries (android-23 (android.jar)) and apktool-2.1.1 (apktool.jar), which was not compatible with Android-25. Fix is backward compatible to support Java 1.7 in addition to 1.8.

  • Enterprise Store upgrade is not required in this release

No significant downtime is expected. The scheduled maintenance is designed for minimal disruption of service availability; however, it is possible for your service(s) to be unavailable for a short period of time during the maintenance window.

Identity Services Release

• Identity Services

• Bug Fixes

  • Fix test login flow when testing integration services

  • Fix AD/OpenLDAP test login flow in integration service tab

  • Fix publish of app linked to userstore identity

  • Fix import of app with userstore identity

• Enhancements

  • Ability to propagate backend error to client in custom identity login flow

  • Branding: change display name in MFA client application to Kony MobileFabric Console

  • New API to retrieve list of apps published to an environment

  • Show user friendly error message when user trying to publish with invalid appkey/appsecret

  • Encrypting MFA secret key at rest

  • Suppress error stack traces in case of known errors

  • Enhancement to App Services API to accept multiple service types

  • Warn when creating new identity service with an existing service name

No significant downtime is expected. The scheduled maintenance is designed for minimal disruption of service availability; however, it is possible for your service(s) to be unavailable for a short period of time during the maintenance window.

[21:02 UTC] Deployment originally scheduled for maintence window August 07, 2017 00:01 to August 07, 2017 04:00 has been delayed due to infrastructure conflicts. New deployment date is TBD.

Cloud Management Console Improvements

• Cloud Managment Console

  • Simplified configuration for Identity scope

  • Support for uploading a custom data adapter to Marketplace

  • Stabilization & defect fixes

No significant downtime is expected. The scheduled maintenance is designed for minimal disruption of service availability; however, it is possible for your service(s) to be unavailable for a short period of time during the maintenance window.

Cloud Management Console and APIs - degraded performance

• Cloud Management Console

  • Degraded performance

• APIs

  • Degraded performance

[15:13 UTC] We have detected an increase in latency and error rates for responses from our API servers. We are investigating the issue.

[16:08 UTC] Resolved. System performance has stabilized. We are continuing to monitor for this issue and are continuing to work on preventing recurrence long term.

Cloud Management Console and APIs - degraded performance

• Cloud Management Console

  • Degraded performance

• APIs

  • Degraded performance

[15:21 UTC] We have detected an increase in latency and error rates for responses since 15:03 UTC from our API servers. We are investigating the issue.

[15:43 UTC] Resolved. System performance has stabilized. We are continuing to monitor for this issue and are continuing to work on preventing recurrence long term.

Cloud Management Console and APIs - degraded performance

• Cloud Management Console

  • Degraded performance

• APIs

  • Degraded performance

[12:54 UTC] We have detected an increase in latency and error rates for responses from our API servers. We are investigating the issue.

[13:49 UTC] Resolved. System performance has stabilized. We are continuing to monitor for this issue and are continuing to work on preventing recurrence long term.

Cloud Management Console and APIs - degraded performance

• Cloud Management Console

  • Degraded performance

• APIs

  • Degraded performance

[15:01 UTC] We have detected an increase in latency and error rates for responses from our API servers. We are investigating the issue.

[15:35 UTC] System performance has stabilized. We are continuing to monitor for this issue.

[16:13 UTC] Resolved. We are continuing to monitor for this issue and are continuing to work on preventing recurrence long term.