MobileFabric 7.3.1 Release

• Cloud Management Console & Identity service improvements

  • Stabilization and defect fixes

  • Support for ‘otherwise’ in Choose-When block when adding Request/Response Mapping for Object Services

  • Fix for testing of operations with Japanese characters from Console failing

• Management services

  • Fix for App Inventory Report is not getting generated properly with the default columns in MAM-Only License

• Engagement services

  • Mobile Number is now mandatory for users only when it is selected as the reconciliation key; else it is optional

  • On importing geo-fences, existing ones get updated and new ones get added. Earlier, an error was thrown for existing geo-fences

  • Enhancements to message status:

  • When messages (SMS, email, and pass) are not delivered within specified expiry date, system displays status as Undelivered under the Status column with status message: Request is expired.

  • When Retry Push Message attempts reaches maximum number as specified in Settings, system displays status as Undelivered under the Status column with status message: Reached the maximum retry attempts.

  • Information about tags has been added in response to FindNearestLocation API

No significant downtime is expected, though we anticipate a brief outage for Engagement services as part of this deployment. The scheduled maintenance is designed for minimal disruption of service availability; however, it is possible for your service(s) to be unavailable for a short period of time during the maintenance window.

Identity Services SSL Certificate Rotation

• SSL Certificate for Identity Services (*.auth.konycloud.com)

• Note: Customers with pinned certificates will need to pull the new certificate prior to the rotation by executing the following command:

  • openssl s client -connect konycertificatepreview-581651926.us-east-2.elb.amazonaws.com:443 -showcerts

  • The new certificate will have the same public key as the existing certificate.

  • We suggest submitting your application(s) following an expedited approval process (e.g., Apple has an expedited approval process for critical bugs, or in this case, pinned certs).

The scheduled maintenance is designed for minimal disruption of service availability; however, it is possible for your service(s) to be unavailable for a short period of time during the maintenance window.

Reporting Services Availability Issues

• Reporting Services

[2017-05-01 16:40 UTC] Reporting services are unavailable. Our team is investigating the problem.

[2017-05-01 19:50 UTC] We are still working on getting the services restored.

[2017-05-01 22:00 UTC] Reporting services have been restored, but the processing of some analytics has been delayed

[2017-05-02 03:00 UTC] Resolved. All remaining analytics not processed earlier have now been processed and would be available in reports.

Engagement Services Hotfix

• Engagement Services

  • Improve logging to facilitate troubleshooting issues

No significant downtime is expected. The scheduled maintenance is designed for minimal disruption of service availability; however, it is possible for your service(s) to be unavailable for a short period of time during the maintenance window.

Cloud Management Console Improvements

• Cloud Management Console

  • Stabilization & defect fixes

  • Provide ability to test Salesforce, Mongo, RAML, & Swagger integration services (that take collections/records as inputs) from Console by specifying the payload under the test tab

No significant downtime is expected. The scheduled maintenance is designed for minimal disruption of service availability; however, it is possible for your service(s) to be unavailable for a short period of time during the maintenance window.

Availability of Engagement services in US Virginia

• We are experiencing availability issues for Engagement services in US Virginia for ~100 tenants

• Engagement services in other regions are unaffected

[13:16 UTC] Availability issues detected.

[13:51 UTC] We are working toward restoring the service.

[17:49 UTC] Resolved. Service was restored at 14:34 UTC. Due to popularity of the service, we had reached capacity on the Virginia cluster. We have accommodated for the additional demand and will be continuing to monitor.

MobileFabric 7.3 Release

• Cloud Management Console and Identity service improvements

  • Object Services Visual Designer for Request/Response Mapping

  • Scheduled Jobs

  • Enhanced publish for Identity Services

  • Simplified console interface to utilize secure identity session parameters from other services

  • Improved MobileFabric Console experience for managing custom code and data adapters

  • Publish History and Rollback

  • Improved testing experience within the MobileFabric Console for services protected by external OAuth Provider

  • Simplified offline enablement for Salesforce, Mongo, and Relational Databases using Object Services

  • Additional samples and more pre-load samples with trial accounts

  • Enhanced Salesforce integration connector

  • Improved GIT integration through improved package and exported file formats

  • Support for aggregation scenarios in mapper

  • Import data adapters directly from Kony Marketplace

  • Improved user experiences for MobileFabric Console

• Management services

  • Eliminate Launchpad upgrade on new enterprise app for iOS.

  • From iOS9 there was a restriction that caused Launchpad to be upgraded for every new enterprise app that was published.

  • This has been addressed with a redesign.

  • Differentiate hard and soft root for Android devices managed by EMM and allow soft rooted device status to be re-evaluated on device reboot.

  • Earlier device status would be permanently set as rooted even for soft root, preventing those devices from registering with EMM even after removing the issue that caused soft root.

  • IP address validation.

  • All IP address/hostnames that are connected to/from EMM server will be validated for private/public.

  • Private addresses are validated to match approved VPN list.

  • Launchpad binary changed to 64 bit.

  • From iOS 10.1, OS throws a warning for 32 bit binaries (which are half the size)

  • Fix averts popup, which was affecting user experience.

  • Adding Analytics to non Kony app.

  • Added feature to inject analytics SDK into apps built outside of Kony tools and MobileFabric to view the application usage and other metrics for the app.

  • Note: Launchpad upgrade is required

• Engagement services

  • Capability to export/import the events, templates, and geo-boundaries to other lower or higher environments.

  • Support bulk upload of geo-boundaries into the engagement server from an external file.

  • Provide the capability to delete all the geo-boundaries that are contained in the engagement server.

  • Support the creation and retrieval of the geo-boundaries using additional data parameters like tags, client action, and metadata.

  • Support for the FCM in the engagement server for android push messages.

  • Support the deletion of the existing subscribers in engagement server.

  • Enhance the subscriber details API to support the retrieval of subscriber details using the osType and subscription status as input.

No significant downtime is expected. The scheduled maintenance is designed for minimal disruption of service availability; however, it is possible for your service(s) to be unavailable for a short period of time during the maintenance window. Please note that Management services will require a Launchpad upgrade.

PROD XCode Server Maintenance

• PROD XCode Servers

  • Emergency power maintenance within datacenter

No downtime is expected for Clouds or Cloud services. Minimal downtime is expected for our XCode servers.

Cloud Management Console Hotfix

• Cloud Management Console

  • Fix Reports tab issues

  • [MFA-120] Fix issue of calculated measures not getting created in create/edit custom report page.

  • [MFM-123] Fix issue when session count is zero returning infinity and NaN.

  • [MFM-124] Fix for generating and displaying existing Custom Reports with new custom metrics.

No significant downtime is expected. The scheduled maintenance is designed for minimal disruption of service availability; however, it is possible for your service(s) to be unavailable for a short period of time during the maintenance window.