Management Services Improvements

• Management Services

  • Fix blank screen issue on Android O Devices

  • Fix issue with report generation

No significant downtime is expected. The scheduled maintenance is designed for minimal disruption of service availability; however, it is possible for your service(s) to be unavailable for a short period of time during the maintenance window.

Cloud Management Console Improvements

• Cloud Management Console

  • Support for snapshotting of Identity service during publish

  • Support for uploading a newly generated data adapter to Marketplace

  • Enhancements to App import flow to detect and flag the conflicts

  • Fix issues with stamping of Authorization header when testing custom data adapter based services from Console

  • Stabilization & defect fixes

No significant downtime is expected. The scheduled maintenance is designed for minimal disruption of service availability; however, it is possible for your service(s) to be unavailable for a short period of time during the maintenance window.

Identity Hotfix

• Identity services”

  • For Multi-factor authentication, encrypt secret key before storing it

  • When Publishing a snapshot, fix issue of being unable to publish a MobileFabric app, which has a Kony user store identity

No significant downtime is expected. The scheduled maintenance is designed for minimal disruption of service availability; however, it is possible for your service(s) to be unavailable for a short period of time during the maintenance window.

Integration Server and Sync 7.3.2.1 Hotfixes

• Integration Server

  • Fix issue when upgrading from 6.5 to 7.3.1. After upgrading, a service containing orchestration services, including looping connector and nested orchestration services, is not working properly.

  • Fix not receiving a response when false is returned from the PreProcessor (Integration with RDBMS).

• Sync

  • Fix issue occurring when the same field name is present in parent and child tables, it is getting replaced and is sending the same value to both of the fields (FTR2203).

Please visit the Kony Community hotfix release notes page for more information including release notes when they become available. Please create a support ticket from within the Cloud Management Console for each Cloud that you wish to have upgraded. Please make sure to include a few dates / time ranges to help us schedule your upgrade.

Management Services Release for MobileFabric 7.3.2

• Management services

  • Changes to Device Settings:

  • Sampling frequency – Modified configurable values to 30 (minutes), 1 (hour), 2 (hours), 4 (hours), 8 (hours), and 24 (hours), with default being 1 (hour). Existing environments with any value set earlier will be set to 1 (hour).

  • Sync frequency – Modified configurable values to 4, 8, 12, and 24 (hours), with default of 24 (hours). Existing environments with value set to below 8 (hours) will be set to 8 (hours).

  • Introduction of a configuration flag to enable/disable AFW (AndroidForWork). There would be no impact to the current configuration. AFW is used only for email device policy in Kony EMM.

  • The above settings would get reflected on enrolled devices if an admin saves Device Settings. Additionally, for iOS, the new settings would be reflected if a user navigates to the Users tab on Enterprise Store while online. For Android, the new settings would be reflected the next time that the Enterprise Store has been upgraded.

  • Deprecated Features (no longer configurable from admin UI from this release):

  • SAFE device communication logs settings from device settings and stats capture from Device Restrictions and from device details. This feature is redundant as EMM Android agent already obtains same data when required.

  • Authentication via OpenID/SAP HCM/OAuth everywhere from console UI. This feature has become redundant with the integration of MobileFabric Identity service as an authentication means to EMM, which can be used to support multiple modes of authentication including these.

• Enterprise Store upgrade is not required in this release

We anticipate 1 hour of downtime for Management services (EMM) within the maintenance window. The scheduled maintenance is designed for minimal disruption of service availability; however, it is possible for your service(s) to be unavailable for a short period of time during the maintenance window.

Engagement Services Hotfix

• Engagement Services

  • Fix failure indicating “bad data” occurring when attempting to upload a file containing a large number of locations (e.g., 300,000)

No significant downtime is expected. The scheduled maintenance is designed for minimal disruption of service availability; however, it is possible for your service(s) to be unavailable for a short period of time during the maintenance window.

MobileFabric 7.3.2 Release

• Cloud management console

  • Users can Export and Import Services

  • Export and Import of Application & Services will now bundle dependent Data Adapter & Logic packages

  • Users can test Service Driven Object Services without publishing dependent services

  • Users can create Data Adapters from RAML/Swagger file

  • Integration services

  • FTR2035: OPMODE should be added to Create and Update operations only if it is mentioned in the metadata for the table

  • This is a fix for MobileFabric services being created or updated within the Integration tab of the Cloud Management Console. The maintenance will not affect Kony Integration server runtime environments in your existing Kony Clouds.

• Engagement services

  • When APNS certificates are close to expiry, a warning will be shown in the UI. REST APIs to query this data are also added as part of this enhancement

  • On bulk import of users, option to update existing users and insert new users (upsert) added

  • For bulk import of users/geolocations, UI options added to allow upsert, delete + insert, or insert-only (previous default)

  • Updated Twilio integration to use new versions of supported APIs from Twilio. This change is transparent to users / developers

• Identity services

  • Users can enable Multi factor authentication for MobileFabric Console Logins in Cloud

We anticipate that Engagement services will not be available for ≤ 2 hours during the maintenance window. No significant downtime is expected for other services during the maintenance window. The scheduled maintenance is designed for minimal disruption of service availability; however, it is possible for your service(s) to be unavailable for a short period of time during the maintenance window.

Kony Cloud Database Upgrades

• Cloud management console, Provisioning, and Visualizer backend services

  • Applying database upgrades

We anticipate that the Cloud Management Console as well as the ability to publish prototypes within Visualizer will not be available for approximately 10 minutes within the maintenance window. Every effort will be made to minimize downtime.

Visualizer prototype publishing - increased error rates

• Visualizer prototype publishing to Kony Cloud

[00:31 UTC] You may experience intermittent Visualizer prototype publish errors and/or slower response times. If you encounter an error, please retry. We are working to resolve the issue and continuing to monitor the situation closely.

[09:32 UTC] Resolved. The service has been fully restored. We will continue to monitor.