App publish failures

• Application publishes are failing and returning an error indicating, “Internal Error. Failed to check Server state - Failed to propagate Integration Services to Runtime.”

  • Reported in Tickets 80886, 80898, 80913

[2017-02-14 07:45 UTC] Application publishes should be avoided until we can provide a fix.

[2017-02-14 10:49 UTC] The team has identified the issue and has produced a hotfix. The hotfix is being reviewed and tested. It will be deployed as soon as it has been verified. Application publishes should still be avoided until the hotfix has been deployed.

[2017-02-14 17:30 UTC] The hotfix has been verified and we are working to deploy it. Please continue to stand by and avoid application publishes until the deployment has been completed.

[2017-02-14 19:43 UTC] Resolved. The hotfix has now been deployed. Application publishes can resume. We will continue to monitor application publish attempts.

Cloud Management Console Improvements

• Cloud Management Console

  • Improved user experience.

  • Performance improvements while listing service.

  • Detailed examples for mapper usage in Mapper tab.

  • Stabilization and defect fixes.

No significant downtime is expected. The scheduled maintenance is designed for minimal disruption of service availability; however, it is possible for your service(s) to be unavailable for a short period of time during the maintenance window.

Identity Services Hotfix

• Identity Services

  • Fix token timing out in Production application, reported in Ticket 78927

  • Fix SYNC error indicating “Session/Token go invalidated in the backend. Please login.”, reported in Ticket 78588

No significant downtime is expected. The scheduled maintenance is designed for minimal disruption of service availability; however, it is possible for your service(s) to be unavailable for a short period of time during the maintenance window.

Hotfix and Product EOL Version Support

• For an announcement on the support for hotfixes and product EOL versions, please refer to http://community.kony.com/announcement/support-eol-versions

Cloud Management Console Hotfix - Unable to download Sync client code

• Cloud Management Console

  • Fix issue where console was unable to download Sync client code, reported in Ticket 78592

No significant downtime is expected. The scheduled maintenance is designed for minimal disruption of service availability; however, it is possible for your service(s) to be unavailable for a short period of time during the maintenance window.

Salesforce service publish failures

• Publish failures are occurring for Salesforce services which are not protected using Identiy and are reconfigured during publish.

[2017-01-23 17:40 UTC] We have identified the issue and working to provide a hotfix.

MobileFabric 7.2.5 Release

• MobileFabric services

• Cloud Management Console and Identity service improvements

  • Improved user experience

  • Performance enhancements while publishing MobileFabric apps

  • Performance enhancements while exporting apps, services, and native clients

  • Support for Salesforce object service, with or without identity protection

  • Support for OAuth extension grant types

  • Support for RFC7523 OAuth JWT Bearer token authorization grant type

  • Support for custom profile attribute selectors in AD and OpenLDAP identity provider configuration

  • Test login support for Kony User Repository users

  • Enhanced deployment experience for native clients

  • Stabilization and defect fixes

  • Work with multiple authentication providers simultaneously

  • Various new Data Adapters like Swagger, Salesforce

  • Support for testing Identity services in Storage and Service Driven Objects

• Engagement enhancements

  • Support for Firebase cloud messaging

  • Support bulk upload of geo boundaries in the engagement server

  • Enhancement to Create User API

• Management Enhancements Support

  • Support ADFS authentication for Launchpad

  • Enhanced app deployment procedure for Management

  • Note: Launchpad upgrade is required

No significant downtime is expected. The scheduled maintenance is designed for minimal disruption of service availability; however, it is possible for your service(s) to be unavailable for a short period of time during the maintenance window. Please note that Management services will require a Launchpad upgrade.

MobileFabric - SSL Certificate Updates

• MobileFabric Server and Sync

  • Update SSL certificates for *.konycloud.com

  • Update SSL certificates for *.sync.konycloud.com

No downtime is expected for paid customers. Customers evaluating Kony products will see that their MobileFabric trials will be restarted during the maintenance window to pick up the new certificates and may experience a brief disruption of service availability.

Management Services Hotfix

• Management Services

  • Users may now also download via Launchpad using OAuth2 authentication, which was available earlier only for Launchpad login. OAuth2 Launchpad login was introduced in 4.2, and now being introduced for downloads as well.

  • Note: Launchpad upgrade is not required

No significant downtime is expected. The scheduled maintenance is designed for minimal disruption of service availability; however, it is possible for your service(s) to be unavailable for a short period of time during the maintenance window.