Kony Cloud status
Current status and incident report
April 20, 2015
Maintenance window: April 20, 2015 05:00 UTC to April 20, 2015 09:00 UTC Impacted Cloud services:Messaging Services
Upgrade to 6.0.3.1
Impact is minor, minimal outage expected (~ 30 minutes)
Impact Level : minor
The scheduled maintenance may result in disruption of service availability; it is possible for your service(s) to be unavailable during the maintenance window.
Description of Maintenance: Release notes will be posted to http://docs.kony.com/KonyLibrary/.
April 6, 2015
Maintenance window: April 06, 2015 05:00 UTC to April 06, 2015 09:00 UTC Impacted Cloud services:Management Services
Upgrade to 3.0.3”
Impact is minor, minimal outage expected (~ 30 minutes)”
Impact Level : minor
The scheduled maintenance may result in disruption of service availability; it is possible for your service(s) to be unavailable during the maintenance window.
Description of Maintenance: Release notes will be posted to http://docs.kony.com/KonyLibrary/.
March 30, 2015
Maintenance window: March 30, 2015 05:00 UTC to March 30, 2015 09:00 UTC Impacted Cloud services:Messaging Services
Upgrade to 6.0.3
Impact is minor, minimal outage expected (~ 30 minutes)
Impact Level : minor
The scheduled maintenance may result in disruption of service availability; it is possible for your service(s) to be unavailable during the maintenance window.
Description of Maintenance: Release notes will be posted to http://docs.kony.com/KonyLibrary/.
March 16, 2015
Maintenance window: March 16, 2015 05:00 UTC to March 16, 2015 09:00 UTC Impacted Cloud services:Management Services
Upgrade to 3.0.1
Impact is minor, minimal outage expected (~ 30 minutes)
[Apps Portal]https://manage.kony.com/console/#/apps) & Service Designer
Impact is minor, minimal outage expected (~ 30 minutes)
Impact Level : minor
The scheduled maintenance may result in disruption of service availability; it is possible for your service(s) to be unavailable during the maintenance window.
Description of Maintenance: Release notes will be posted to http://docs.kony.com/KonyLibrary/.
March 9, 2015
Maintenance window: March 09, 2015 05:00 UTC to March 09, 2015 09:00 UTC Impacted Cloud services:Management Services
Infrastructure upgrades
Impact is medium, outage (~ 3 hours) expected
Messaging Services
Infrastructure upgrades
Impact is medium, outage (~ 2.5 hours) expected
Impact Level : medium
The scheduled maintenance may result in disruption of service availability; it is possible for your service(s) to be unavailable during the maintenance window.
Feburary 23, 2015
Maintenance window: February 23, 2015 05:00 UTC to February 23, 2015 09:00 UTC Impacted Cloud services:Management Services
Upgrade to 3.0.0.5
Impact is minor, minimal outage expected
Visualization Services
Maintenance
Impact is minor, minimal outage (~5 minutes) expected
Impact Level : minor
The scheduled maintenance may result in disruption of service availability; it is possible for your service(s) to be unavailable during the maintenance window.
Description of Maintenance: Release notes will be posted to http://docs.kony.com/KonyLibrary/.
Feburary 16, 2015
Maintenance window: February 16, 2015 05:00 UTC to February 16, 2015 09:00 UTC Impacted Cloud services:Messaging Services
Upgrade to 6.0.2
Impact is minor, minimal outage expected
Impact Level : minor
The scheduled maintenance may result in disruption of service availability; it is possible for your service(s) to be unavailable during the maintenance window.
Description of Maintenance: Release notes will be posted to http://docs.kony.com/KonyLibrary/.
February 12, 2015
Maintenance window: February 12, 2015 05:00 UTC to February 12, 2015 09:00 UTC Impacted Cloud services:EMM: deploying hotfix 3.0.0.4
The EMM upgrade will cause Android users to be notified that a new version of launchpad is available, prompting them to update the next time they open launchpad.
Impact Level : medium
The scheduled maintenance is designed for minimal disruption of service availability; however, it is possible for your services to be unavailable for 5-10 minutes at some point during the maintenance window. A longer disruption of service during this period is possible, but not probable.
Description of Maintenance: Release notes will be posted to http://docs.kony.com/KonyLibrary/.
January 29, 2015
Maintenance window: January 29, 2015 05:00 UTC to January 29, 2015 09:00 UTCManagement Services
EMM: Impact is minor, no outage is expected.
The EMM upgrade will cause Android users to be notified that new version of launchpad is available, and will prompt them to update the next time they open launchpad.
User email IDs that contain ‘+’ and ‘.’ combinations will now be allowed.
Messaging Services
KMS: Impact is minor, minimal outage expected.
KMS is adding additional encryption options for stored passwords.
MobileFabric Sync and Server
Maintenance upgrades to the MobileFabric Sync and Server will be available to existing customers.
Impact Level : high
High Impact: The scheduled maintenance may result in disruption of service availability; it is possible for your service(s) to be unavailable during the maintenance window.
Description of Maintenance: Release notes will be posted to http://docs.kony.com/KonyLibrary/.